Model #11047789700 KENMORE ELITE Residential Washers

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Question and Answers

Q:

Model 11047789700 F35 - SUDS - F21? 11047789700 Kenmore Elite Residential washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer is not working properly. 
 
 F21- Long Drain
If the drain time exceeds eight minutes, “F21” will be displayed,  the water valves will turn off and the pump will stop running. Press PAUSE/CANCEL to drain the machine. The display will be cleared and the machine will turn off after a maximum of eight minutes.
 
Possible Causes/Procedure
Check the drain hose and make sure it is not plugged or kinked.
Unplug washer or disconnect power.
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump ? lter for foreign objects.
Plug in washer or reconnect power.
If the above does not correct the problem, go to step 7. 
Unplug washer or disconnect power.
Replace the pump
 
F35- Analog pressure sensor failure. 
If this failure is displayed, there is any malfunction of the steamer component detected by the Steamer Electronic Board.
 
Possible Causes/Procedure
Check if pressure hose is ? xed correctly.
Check if the airtrap is not blocked.
Check if the hose is not blocked
 
STEAMER FUNCTIONALITY CHECKUP*
(*For washers with steam function only.)
Close the door. The appliance must be in OFF state. Push START button and STEAM TREAT or DEEP CLEAN button at the same time. Display will show YES if steamer functionality is working correctly or NO if the steamer is not working correctly. If NO is displayed start the Diagnostic Test program.
 
Check that NTC resistance of the Steamer is in range between 170 kΩ and 300 Ω, refer to Temperature Sensor table on page 10. If resistance is 0 Ω or in?nite value, replace NTC. 
Con?rm there is no short circuit in Steamer harness. If NTC is OK and failure repeats exchange steamer electronic board. 

Possible Causes/Procedure
Check valve for continuity (abnormal = in? nity).
Check the connections between the Steamer Electronic Board and the valve for steam ?ll.
Con? m water supply to steamer.
Exchange the complete valve block if the steamer valve has not a resistance of approx. 812 Ω between both contacts.
Exchange steamer electronic board if valve is OK.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 28, 2015
Q:

f20 on kenmore elite he5t 11047789700

A:

Thank you for choosing SearsPartsDirect.com.  I can certainly understand how frustrating when your washer displays an error code.
 The F20 error code means no water detected entering machine or pressure switch trip not detected. 
The F35 means the analog pressure sensor failed. If this failure is detected, there is any malfunction of the steamer component detected by the Steamer Electronic Board. 
Procedure:
1. Check if pressure hose is fixed correctly
2. Check if the airtrap is not blocked
3. check if the hose is not blocked. 

It maybe that the analog pressure sensor switch may need to be changed. Click here for the pressure switch. 

analog_ps.jpg (384×400)

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

Read More
Natasha12 -
Sears Technician
August 06, 2014
Q:

Kenmore elite washing machine f25 11047789700


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