Model #11047751800 KENMORE ELITE Residential Washers

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Question and Answers

Q:

I need to know how to cancel old codes from the machines computer. 110.47751800

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

 
Starting Error History, Software Versions 

and Diagnostic Test:
NOTE: Washer must be empty and the control must be in the 
OFF state.
Close the door.
Select any one key (except “Stop/Cancel and Control Lock 
(EOC)) and follow the steps below, using the same key:
Press/
hold 
for 2-5 
sec.
"
Press/
hold 
for 2-5 
sec.
"
Press/
hold 
for 2-5 
sec.
"
Press/
hold 
for 2-5 
sec.
"
Press/
hold 
for 2-5 
sec.
Upon release, all yellow/green console LED lights will turn ON for 5 sec.
If there are any failure codes stored by the washer the display shows them.
Note: the last 4 errors will be displayed.
Press the same key to advance to the next code.
After the indication of error codes, the UI, CCU and MCU SW version will be displayed.
The number of cycles since last clean washer cycle is 
displayed.
All green console LED lights will turn ON for 5 seconds.
Next washer begins the automated diagnostic test.
To cancel out of service mode press “stop” button.

I would recommend doing another diagnostics to see if it will clear the code. In the technical manual it does not state that you can clear the codes. 
 If that does not work, then I would recommend the technician to reset your unit. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the unit before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
August 11, 2015
Q:

Kenmore 2008 Elite Washer HE5t - Instructions to replace Pressure Switch W10335056 (Authorized substitute part) 110.2647751K

Q:

Code F 20 11047751800 Kenmore Elite Washer

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the F20 error you are receiving on the Kenmore washer, I know how frustrating that is to have occur.

The F20 error deals with the water coming into the tub. The F20 code indicates the control didn't see any water enter the tub.
You say water comes in and fills up before the error appears. There is a flow meter that tells the control water is coming into the washer. If the flow meter is faulty the error usually happens quickly.
There is a pressure switch and the clear plastic hose may be kinked or even have a small hole in it. One thing to try is to remove the top of the washer and then pull the hose off the pressure switch and blow through it towards the tub to check for obstructions in the air dome. 
The drain hose should not be stuck down the standpipe too far. If the drain hose is stuck down the standpipe a siphon action can occur. This means the water would fill and drain at the same time which might lead to the F20 error.
Check the drain line first and then remove the top of the washer to access the pressure switch and pressure hose. With the washer empty remove the hose from the pressure switch located on the right side of the washer and blow through it to clear any debris blocking the pressure hose or air trap.
If these suggestion don't help correct the issue, it's likely the pressure switch or the flow meter need replacement. I would be inclined towards the pressure switch over the flow meter, but they should be tested to identify which needs replacment beforehand with a multimeter. 
If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
July 12, 2014

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