Model #11047701800 KENMORE ELITE Residential Washers

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Question and Answers

Q:

Standing water in drain hose 11047701800 Kenmore Elite Residential washer

A:

I forgot to mention that I have also checked the drain filter - nothing obstructing it - and the impellers in the pump assembly and they appear to be in tact and will spin.

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tnash66576 -
December 16, 2014
A:

I forgot to mention that I have also checked the drain filter - nothing obstructing it - and the impellers in the pump assembly and they appear to be in tact and will spin.

Read More
tnash66576 -
December 16, 2014
A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your washer and I do understand your frustration. Glad to help out. I'm looking at your model number 11047701800 and it is possible that the pump is failing. Here is a link that will help test the drain pump. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

 

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Sherman_G_Wallace -
Sears Technician
December 18, 2014
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Q:

liquid dispenser 11047701800 Kenmore Elite Residential washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your dispenser does not work.


Verify the unit is level.
Verify dispenser drawer is not clogged with detergent.
Unplug washer or disconnect power.
Check water connections to the unit and within the unit. 
Check for plugged screen in water source.
Check dispenser motor.
Check mechanical installation of Dispenser Motor and nozzle  and connection.
Check harness connections.
Plug in washer or reconnect power.
Verify CCU operation by running a Diagnostic Test or any 
cycle.

Click here for diagnostic information. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
November 21, 2014
Q:

Washer won't start until several attempts 11047701800 Kenmore Elite Residential washer

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014

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