Model #11047532603 KENMORE Residential Washers

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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

F 20

A:

I understand that you are getting the error code F20 on your Kenmore Elite front load washer. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful. Have a nice day.

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Alina F. -
August 04, 2011
A:

The F20 indicates that the control is detecting a water fill problem. The technical explanation of that code is shown in the image below. I recommend that you conduct the troubleshooting described in that document. If the washer is not filling, you could have a problem with the water supply or fill hose. A bad inlet water valve assembly could also cause this failure.

If the washer is filling, you could have a bad water level pressure switch or a failed control board.

This information may help you determine the cause of your F20 code in the washer. If you need parts, you can order them from the Sears PartsDirect website. Be sure that you unplug the washer before accessing internal components.

If you need more help, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
August 06, 2011
A:

I have narrowed down to the pressure switch or the control panel. I recently changed the pump. How can I tell which it might be.

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scott -
August 22, 2011
A:

Hello Scott. If the washer is filling with a large amount of water but it not being detected by the pressure switch, then the pressure switch or the air tube on the pressure switch is probably causing this failure. If the washer is not filling, you could have a problem with that control board or the water valves. Reply with the model number of your washer and the tests that you performed to narrow your failure down to the pressure switch or the control board. We will assist you further once we receive more information.

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Lyle W -
Sears Technician
August 22, 2011
A:

mod#110.47532603. I checked the inlet lines for blockage and there was none. I ran a quick wash and rinse cycle and it went fine but when I ran a full cycle it ran for maybe 5 minutes and than showed the f-20.

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scott -
August 22, 2011
A:

Thanks for adding that model number. If you just ran that rinse drain and spin cycle, the washer may have only used the cold water valve. You could have a problem with that hot water inlet valve. I recommend that you run the diagnostic test shown in the first image below to check the hot water valve. You can use that manual diagnostic test as well if needed. This should help you determine whether you have a problem with that hot water valve. Based on your description, this troubleshooting may help. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
August 22, 2011
A:

Hi, I have a Kenmore H3T model 110.46742700 and it keeps showing an F20 code. I replaced the pressure switch in July. Can it go bad already? It's doing the same thing as last time, but only showing an F20 code. I have checked all blockages, screens, drains, etc. So we are thinking the pressure could have gone bad again. Terry

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Terry -
December 27, 2011
A:

Hello Terry. It would be unusual (but possible) for the water level pressure switch to go bad that quickly. The control will often display the F35 code if it senses that the pressure switch is bad in your model. The technical information for the F20 code is shown in the image below. Check to see if the washer is filling with water. If not, you could have a problem with the water valves. Make sure that the hot water faucet is fully open. A problem with the hot water supply (or not providing a hot water supply) to the washer can cause this code. A problem with the flow meter could also trip that code. I recommend that you check to see if the washer is filling and determine when the code is displayed (30 seconds or 13 minutes). Reply with those details and we will assist you further.

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Lyle W -
Sears Technician
December 28, 2011
A:

Thanks for the reply, but I have went thru all the tests that you have recommended, but it still does the same thing. The machine only starts to fill up to 3 mins. and stops and shows the code F20. I have checked both the hot and the cold hoses (good water coming out), the drain is at 6-8" inside the drain pipe, the inlet screens are clean. We even bought a new pressure switch thinking it may have gone bad and installed it today, but still the same code. We are upset that the machine is only about 2 years old and it's the second code that has gone wrong. My wife only does cloths on the weekends and it's doesn't even get that much use. I turned off the breaker to reset the machine, but still the same thing. Do you have a chart that shows each of these parts that I can check? I don't know where the flow meter is. Thanks, Terry

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Terry -
December 29, 2011
A:

Based on the timing of that F20 code, you may have a leak in the air hose between the bottom of the tub and the pressure switch or a problem with that flow meter. I recommend that you UNPLUG the washer and remove the top cover as shown in the first image below. If the washer still has water in the tub, you can remove the air hose from the pressure switch and gently blow into it to check for an air leak. If the hose is leaking, it will need to be replaced. You can order parts from the Sears PartsDirect.com website (see link below). The second image shows how to remove the back panel and remove that air hose connection on the back bottom portion of the outer tub assembly. If that air hose is okay, then you can check the wiring connections on that flow meter. The third image shows that flow meter (circled in red) on the parts diagram for that portion of your washer. The 4th image shows how to access and replace that flow meter. You can use that information in the 4th image to check the wiring connections. If all of the wiring connections are okay, then you may need to replace that flow meter to fix this F20 failure. Be sure that you have the washer UNPLUGGED when accessing internal components. I hope that these additional tips help. If you need more assistance, let us know.

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Lyle W -
Sears Technician
December 30, 2011
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Q:

front load washer with an f-20 showing

A:

Having an error code on a washer can be a hassle and keep your appliance from working properly and I will be happy to help. While you are waiting for your expert answer, I suggest you add to the thread of this question and include the full model number of your appliance so that the expert can provide you with a more detailed answer. I did manage to find a link that will provide you with some good information to help you with your washer problem. I hope my link is useful.

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Joseph P. -
August 22, 2011
A:

Here are some additional tips that may help you resolve this problem:

If the washer is not filling when the F20 appears: Check to see if you have Flood Safe devices on the inlet water hoses to your washer (see first image below). If you do, these devices could be causing your problem. They will activate to shut off the water flow to the washer at times. I do not recommend using these devices on this type of washer. Turn off the water valves behind the washer. Disconnect the hoses where they attach to the back of the washer. Place the ends of the hoses in a bucket and check the water pressure and volume coming from the hoses. If the flow is inadequate, you will need a plumber to correct this fill problem.

If the washer is filling normally when the F20 appears:

Check for a siphon problem in your drain system. This could be caused by the drain hose being installed incorrectly. The drain system requirements for this model are illustrated in the second image below. Also, make sure that the opening at the top of the stand pipe is not taped shut. Air must be able to flow through this opening. The drain hose should not be pushed down this pipe more than 8".

Check for leaks in the hoses or under the washer. A leak can prevent the washer from filling properly. If the above tips do not help, you could have a problem with the water level pressure switch, the flow meter or the central control unit (electronic control board). Also, an F20 on some models of Kenmore HE3t washers indicates a problem with the heater circuit.

If the washer is filling with both hot and cold water and it's not draining or leaking out then the pressure switch is the likely cause. Check for twisted or kinked clear plastic hose.

I appreciate the serial number but a model number would be extremely helpful. If you need more help with this problem, resubmit your question with additional details and the full model number.

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Fred M -
Sears Technician
August 24, 2011
A:

model#110.47532603. I ran the diagnostic test and came up with an f-1, it would only run through the whitest white cycle and than when it went to the heavy duty the light on the heavy duty just kept blinking so I ran the diagnostic again and showed the f-1 again. What now? The water pressure is fine, and the drain is fine, I did notice a small leak under the door when the washer is full of water.

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scott -
August 25, 2011
A:

The F01 is an eeprom error which means the central control is most likely at fault. You can try unplugging the washer for at least two minutes. You can also try to run a diagnostic cycle. If the unit fails to run through the test then most likely the Central Control Unit is at fault. One cycle I often suggest you try to run is the rinse only cycle. It is a simple cycle that only fills, washes, drains and spins. From the description you give of the F1 error then you will need to replace the control board. I'd suggest a technician check and replace the control.

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Fred M -
Sears Technician
August 27, 2011
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Q:

kenmore washer, stops mid cycle from prewash to rinse

A:

I know how important it is to have a good working washer so that you can keep your clothes nice and clean. While you are waiting for an expert answer, I did manage to find a link that will provide you with some good information to help you with your washer problem. I hope my link is useful.

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Joseph P. -
March 22, 2011
A:

Since this washer has an electronic control, you can normally use the diagnostic test cycle to determine the cause for this problem. I provided the procedure for starting the diagnostic test cycle with fault code history in the first image below. When the washer stops in a cycle, it will normally record a fault code that can be recalled using this procedure. The fault codes for this washer are listed in the second image. See if you can recall the saved fault codes using the diagnostic test cycle with history shown below. This may point you in the direction of your failure. You can also continue through that test cycle to check the components in the washer.

This should help you determine the cause of your washer failure. Once you run these tests, reply with additional details regarding the fault codes being displayed. We will assist you further once we receive additional information.

NOTE: If you access internal component in the washer on your own, be sure that you unplug the washer before opening it up.

If you need parts, you can order them from the Sears PartsDirect website.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Read More
Lyle W -
Sears Technician
March 24, 2011
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