Model #11045962404 KENMORE ELITE Residential Washers

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Question and Answers

Q:

CODE 11045962404 Kenmore Elite Residential washer

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore washer.

From the information you have provided above, I can understand the frustration of having your washer malfunction, after researching model number 110.45962404. the f02 error code you’re receiving indicates an issue with the drain. Remove excess suds; the washer can't drain excessively sudsy water. Unplug the washer and check the large item filter in the drain pump for a clog. If the drain pump is defective, replace it. The part number for the drain pump is 280187.

 I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
May 05, 2015
Q:

Kenmore Washing Machine Model #110.45962404 doesn't clean 110.45962404

A:

Thank you for choosing SearsPartsDirect.com. I understand how important it is to have a clean washing machine. Front load washing machines are more prone to mildew due to the sealed door. This is normally what would cause the musty smell. I recommend keeping your door open after a load for proper ventilation and letting the door seal air dry before closing it. I have included a link to our PartsDirect page where you can purchase the proper cleaner for your washer. The manufacturer recommends using this cleaner every month. Just click the blue link below to be taken to the page.
Affresh Washer cleaner
This cleaner will dissolve build up and mildew in your washing machine. I suggest you use two tablets at once if you have not cleaned the washer in a while. Most HE washers will have a "Clean with Affresh" cycle. If not, use the largest and hottest setting to run the clean cycle. Make sure you are using only HE detergent and in proper amounts. Clean the detergent dispenser occasionally by completely removing the dispenser basket. Clean both the dispenser and the box the dispenser goes into. Check and clean your drains periodically.
If you have further questions please let me know. Thanks for using SearsPartsDirect.com.

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Lokelani -
Sears Technician
August 13, 2013
Q:

Kenmore HE washer machine is showing code error F/dl and I unplugged the back of the power to restart but the machine will not start. Please help

A:

Error codes are so confusing especially when you have no idea what they mean. After doing some research I found a question in the Manage My Life website that is similar to the one you asked. This answer from the expert will give you instructions on what an F/dl error code means and what you should do to fix your problem. I'm attaching the link below, I hope this helps!!!!!!! http://www.managemylife.com/mmh/questions/162907-does-error-code-f-dl

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Raquel F -
November 10, 2010
A:

On something like this you will need to replace the door lock assembly. I am sending you a link covering this symptom that will explain step by step instructions for the repair.

Please click on the link below & remember to disconnect power before attempting access.

Code F then DL appears on panel and it does not start.

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biker dave -
Sears Technician
November 11, 2010
A:

I have no code showing on mine.When you plug it up it goes to :31 and sounds like it is running., which is where it was before i got the door open.

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jeanne -
February 02, 2012
A:

also..............the repairman was here a couple months back and replaced abroke door tip.

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jeanne -
February 02, 2012
A:

jeanne, I am sorry you are having a problem with the washer. Without a model number, I am not sure which washer you have. I will give you some general information on front load washers. If the washer has water in it, the control will try to drain the water before it continues in the cycle or turns off. I recommend checking for debris in the pump filter. The image below shows how to access the pump on most of our washers. Once the pump filter is cleaned, check the operation. If you need further assistance, please reply below with more details and a model number.

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Mark T -
Sears Technician
February 02, 2012
A:

Thanks Mark but i have no image to go on.My HE model is 110.45962404

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jeanne -
February 02, 2012
A:

I am sorry the image was deleted. I have reposted it below. Please reply below with more details, if cleaning the pump filter does not cure the problem.

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Mark T -
Sears Technician
February 04, 2012
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