Model #11045872401 KENMORE ELITE Residential Washers

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Question and Answers

Q:

displaying the error code "F11" 11045872401 Kenmore Elite Residential washer

A:

Thank You for contacting SearsPartsDirect.com
 
I understand your frustration when your washer is acting up.

The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

A loose or failed wire harness connection between the central control board and the motor control board.

A bad wire harness connection between the motor control board and the drive motor.

A failed drive motor.

A defective motor control board.

A failure in the central control board.

The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection. Beyond that, I recommend calling a service technician to diagnose and repair your washer. The location of the internal washer components and component access for the central control board and the motor control board are in the images below.

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Desirea -
Sears Technician
December 13, 2014
Q:

Ask your own question or join this conversation

A:

Having error code on Washer can mean a lot of things but error code "F2" on Washer I found this great link that tells you what "F2" means. I attached the link below. Hope this helps! Good luck.

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Dezeray S -
October 11, 2010
A:

The link provided by Dezeray S. in the first response above correctly explains that the F2 error code indicates that your washer has a draining problem. The troubleshooting steps in that previous answer are good. If the long drain was not caused by excessive suds, then you will likely need to unplug the washer and check the large item filter for the pump. The image below shows how to access this area. If the washer door is still locked and the washer is full of water, then you can manually unlock the door by carefully reaching up along the inside of the front panel and pulling down on the manual release tab at the bottom of the door lock assembly (with the washer unplugged). Drain the water from the inside of the tub using a wet/dry shop vacuum before removing the large item filter as shown below. Also, you will need to position towel or a shallow pan (baking pan) under the clean out filter to catch residual water before removing it. You may find a clog or obstruction in this are that is preventing the washer from draining properly.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
October 13, 2010
A:

Why does my washer keep displaying the error code "F11"? MAY SOME BODY HELP ME ? ThaNK yOU. Asked on

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German -
December 13, 2014
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Q:

Hot Water leak 11045872401 Kenmore Elite Residential washer

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com. We, at Sears, value your service.
 
I am sorry and do understand your frustration when there is problems with the washing machine.
 
Glad to help out.  I’m looking at your Kenmore Washer model number 11045872401.

You may need to get a new rear tub gasket #8181673, may need a new tub #W10250573.   This is a tough job, even for a technician.   I would contact a Sears Service Crew at www.searshomeservices.com.
 
 
Please "RESUBMIT ANY FURTHER QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
September 18, 2014

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