Model #11045862404 KENMORE ELITE Residential Washers

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Question and Answers


Bleach & fabric softener malfunction 11045862404


Automatic load size sensor location and cleaning. 11045862404


front load washer 110.45862404


Thank you for your question and I understand your concern.

The "F02" indicates the washer is taking too long to drain and "Suds" will display about 4 minutes later indicating it's sensing too many suds and it get not drain. This can be caused by using too much detergent or a restriction in the drain pump filter.

I recommend accessing and cleaning out the drain pump filter and reducing the amount of detergent. I added an image below with the procedure of accessing and removing the drain pump filter cap. Be sure to remove all the water from the washer before removing the drain pump filter cap. If you have a wet/dry shop vacuum, attach the vacuum hose to the end of the washer drain hose and it should draw the water out of the tub.

NOTE: Disconnect the power cord from the power source before removing the front lower access panel.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Desirea -
Sears Technician
December 13, 2014

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