Model #11029532800 KENMORE Residential Washers

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Question and Answers

Q:

My Kenmore washer model # 11029532800 stopped working during the rinse cylce. How can I fix this?

A:

Good afternoon... I can understand your concern... I located a link that suspects a lid switch failure is possible. Review this and an expert will investigate the matter further. You should hear from them within two business days. Likely tomorrow. Until then, have a nice Sunday

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Henry -
November 18, 2012
A:

I may need a few more details to provide you with the best answer. The lid switch is the usual suspect but on this particular washer the a broken lid switch would prevent the motor from running in both agitation and drain/spin. If the motor will agitate then the lid switch and motor are likely okay. The timer may be at fault. Try turning the timer another notch or two and see if the unit will run. I hope this helps. You can reply with additional details or questions for further assistance.

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Fred M -
Sears Technician
November 19, 2012
A:

Good afternoon experts, I have Kenmore washer model # 23812100 that does not finish the cycle automatically. It has to be turned manually to the next step to finish. Additionally, it leaves some dirt when washing white close. What would be the issue? Please provide a solution. Thanks

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Rakeb -
September 29, 2013
A:

Rakeb, Thank you for your question. If you turn the timer and the machine finishes the cycle then I suspect the timer is the problem. This washer has a lid switch that if broken will not allow the washer to drain and spin but if you turn the timer a notch or two and it drains and spins then the lid swich is likely not the problem. If a meter is available then you could check voltage across the timer as it is running and when it stops. If ther is 120 volts but the timer no longer advances then the Timer is likely at fault. If there is no voltage across the timer then check the White/Black wire at the motor. This is the neutral for the timer and a loose connection is possible. I hope this information is helpful to you. You can reply below with any additional details or questions for further assistance.

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Fred M -
Sears Technician
October 01, 2013
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Q:

11029532800 washer does not run

A:

Figuring out what is wrong with the Kenmore washer when it has no power can be frustrating.  Let the expert help you take the frustration out of getting the washer going.  While waiting for specifis on your model, check out this link on a similar issue.  Hope this helps.  If you decide on service, click here.

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Anna T -
April 29, 2013
A:

I know that it can be very difficult to have issues with your washer. The lid switch is the usual suspect but on this particular washer. A broken lid switch would prevent the motor from running in both agitation and drain/spin. If the motor will agitate then the lid switch and motor are likely okay and the timer may be at fault. Try turning the timer another notch or two and see if the unit will run. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
April 30, 2013
A:

I used an ohmeter to check the lid switch, it's a three terminal switch, the third wire is green and yellow and is a ground wire. so I touched the leads on my ohmeter to the two remaining terminals as I opened the door the resistance went to more than 10 ohms (the limit on the meter, when I closed the door the resistance was 0 ohms. that means to me that the switch is working. correct? I'd like to know how to know if there is fusible link or a main fuse on this washer so I can check it. thank you for your time.

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Enrique -
May 02, 2013
A:

The testing is correct. The lid switch will open and close at the lid is opened and closed. So it is okay. There is no fuse on this model, it is a pretty simple design. Do you hear anything when you start the washer? Any noises at all, like a humming, buzzing, clicking.

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AnneJ -
Sears Technician
May 05, 2013
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Q:

Kenmore washer 11029532800 - fills with water - i can hear motor - but does not aggitate! what could be the most common problem?

A:

I understand that you are having problems with your Kenmore washer not agitating. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina -
April 04, 2013
A:

Thanks for the information on your washer model 1029532800, I will be glad to assist you with this issue. Based on the description you have provided I suspect that the motor coupler has failed, this is a common issue. The coupler is mounted between the motor and the transmission and is designed to break if the washer is greatly overloaded, or a drive train lock up occurs. It will also break simple due to age and use after years of service. You should inspect the coupler before ordering to be sure that is the problem. _Always disconnect power supply before servicing the appliance and be cautious of any sharp metals while accessing components_You will need to remove cabinet to inspect the coupler. You will need to disconnect the motor and pump , no need to separate the two but you will have to remove the pump hoses, The motor is held in place by two spring clips top and bottom. Release the two clips and pull motor and pump away from the transmission. The coupler will be between the motor and transmission, it is two plastic pieces with a rubber center.  Note: the motor is heavy and takes good strength to remove and reinstall after replacing the coupler.  I have attached images below that should help. Also if you do need the coupler use this link Motor Coupler.I hope this helps, if you need additional help please reply with more details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 05, 2013
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