Model #11028822791 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator/basket/tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wirin Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Error Codes

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Question and Answers

Q:

Kenmore washing machine

A:

I can understand how this would be frustrating problem for you. While you are waiting for your expert answer, I have found a link that will provide some troubleshooting and instructions for the agitator. It sounds like the agitator dogs that are worn and need to be replaced. This link will show you how to do it. I hope this link helps.

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aashe -
August 09, 2011
A:

Hi Helen,

Thank you for submitting a question to Manage My Life.

I know how frustrating it can be when appliances do not function properly.

This washer was produced in 1999. It does not use hydraulic fluid. Here is a video that will demonstrate removal of the agitator Video . Make sure nothing is under the agitator and check the agitator dogs.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
August 10, 2011
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