Model #11028722700 KENMORE Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Water leak 11028722700 Kenmore Residential washer

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when there is water leaks from the washer.
 
Glad to help out.   Im  looking at your Kenmore Washer model number 11028722700.
 
One of the first items to look at is the tub ring and gasket at the very top of the tub.   It is key number 8 on the link below.   The gasket may be going bad.

Tub ring and gasket picture for the model 11028722700

Another cause can be excessive suds. Using less detergent, if this is an HE washer may help. The leak may be coming from the drain hose or the pump.  Check the  pump and hoses connected.   See if there is any debris that needs to be cleared out of the way.   If the pump is not pumping fast enough, water will get pushed up & over the outer tub during the spin cycle.


Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry L -
Sears Technician
July 15, 2014
A:

Thank you for your quick response. Hoses, pump and tub seal not leaking. During drain cycle tub does not completely empty before spin cycle begins and water squirts and flows up thru the bleach fill hole over the rim onto the floor from the centrifical speed of the spin cycle. This happens only 3 out 4 times even with no clothes in washer. Could it be a defective timer?

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Lorraine -
July 15, 2014
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Q:

Is there a lint filter we should clean? 11028722700 Kenmore Residential washer

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore washing machine. I am so sorry to hear a blanket disintegrated during the wash cycle and can understand your concern about it clogging the washer. I will be happy to help you with this.

You washer does not have a filter. I recommend removing the pump to see if you notice lint from the blanket trapped in it. Too much debris in the pump can cause it to fail. The pump is not a repairable part so if there is a build up in it, I recommend you replace it. I have included the link to order the pump, just in case you need it.

Pump for Kenmore Washer 11028722700.

I also recommend checking the drain hose. If it is clogged with lint it can normally be cleaned out with running water. Just in case, I have included that link also.

Drain hose assembly for Kenmore Washer 11028722700.

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Rachel Morgan -
Sears Technician
November 30, 2013
A:

I apologize the second link did not go through so I have included it again.

Drain Hose Assemby for Kenmore Washer 11028722700.

I hope this helps. If I can be of further assistance, please respond to this thread. Thank you for choosing Sears, we appreciate your business.

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Rachel Morgan -
Sears Technician
November 30, 2013
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Q:

Every cycle runs aside from agitation

A:

Good morning... I can fully understand your concern regarding this issue. I did locate a link that will discuss this situation in greater detail. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might wrong with your washer and have a nice day

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Henry -
December 30, 2012
A:

Thank you for your question and I understand your concern.

It could be a locked up gear case and the way you could tell is to remove the motor but leave it wired up. Place you foot on the motor so that it does not torque and roll over when should begin agitating. If the motor comes on and runs with it removed from the washer, I would suspect a locked up gear case. You could also remove the motor coupler and then re-mount the motor and then you would not have to place you foot on the motor to keep it from torquing over it starts and runs. If the motor hums and won't start with the motor out or with the motor coupler removed, I suspect a faulty timer or loose wire connection at the timer or motor.

Also, the lid switch harness must be connected and the lid must be shut or the motor will not run in any cycle. In order to access the motor, the washer cabinet must be taken off the base.

To remove the washer cabinet, the control panel must be placed in the service position. You will need to release the control panel from the top by slipping a putty knife under the front ends of the control panel end caps. Slip the putty knife under the end cap and push inwards and pry up.

Next, disconnect the three wire lid switch harness connector from the top. The two cabinet clips securing the back of the washer cabinet to the rear panel will need to taken off. Place the tip of a flat blade screwdriver in the first valley closest to the front and push the handle back to pop the clip free.

Open the lid, tilt the top of the washer towards you and walk it out of the way. NOTE: Disconnect the power cord from the power source before servicing.

I added three images below that should be helpful. They will likely be small but at this time I can not enlarge them. This issue has been reported.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
December 31, 2012
A:

I have the identical problem on a 5yr old kenmore 700. I can turn the motor shaft in both directions and the output rotates so I think it's okay. Can't I check the motor windings without taking it apart? If it's okay, how do I tell whether it's the timer or the electronics box. Those are $250 together, nonreturnable. If Sears knows about this problem, can you tell me what is typically the problem? Please help.

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Keith -
November 29, 2013
A:

Kieth: If the motor is only humming and not starting in the agitation and spin directions, the motor is not likely getting the start voltage. The motor needs start voltage and run voltage in order to start and continue to run. It could also have a fautly motor capacitor too. If you remove the motor and leave the wires connected will it start? If you spin the motor shaft when it's humming, will it start? You will likely make some voltage measurement at the motor to confirm if the motor is getting the proper voltage. One voltage meter will need to on the yellow wire and the other meter lead on the black wire. This is the start winding. It must measure 120 across the yellow and black wire. If not, it is likely a timer issue. If the motor runs in spin, it's not a motor issue and more likely a timer issue providing there is not a loose wire connection at the timer or motor. I added an image below of the wiring diagram.

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Joey S -
Sears Technician
November 29, 2013
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