Model #11027822790 KENMORE Residential Washers

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Question and Answers


Washer will not go in to rinse cycle 11027822790


Washer will not go into rinse cycle 110.27822790


My washer stops in between cycles and we have to push down on the lid to get it to restart? 11027822790 Kenmore Automatic washer


Thank you for being Sears’ valued member and for contacting with your question about your Kenmore washer model 11027822790. I am so sorry it stops between cycles. I can imagine how inconvenient it must be to check the washer repeatedly to finish a single load of laundry. I will be happy to help you with this. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. 

In this case, since pressing on the lid restarts the washer, I suspect the problem is the lid switch. It is a safety device that keeps the washer from working when the lid is open. It sounds like it is not making good contact throughout the cycle. You can test the part with an ohm meter. You will need to disconnect the switch to test it.You will be testing for electrical continuity. Touch the meter probes to the door switch plug terminals. If you get a zero reading, the switch has failed. Otherwise, activate the switch with a wooden chopstick. Again touch the probes of the meter to the terminals on the switch. When the switch is pushed in (activated) you should get a zero reading on the meter. If it reads continuity, the switch is bad. 

I have included the link to order the lid switch, in case you need the part.

I have also included the link to our repair guide for replacing the lid switch. Although the guide covers multiple models and may not look the same as yours, you should find it useful when completing this repair.

If you are not comfortable completing this repair, you can set up service at or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
January 19, 2015

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