Model #11027342600 KENMORE Residential Washers

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Question and Answers

Q:

MY KENMORE WASHER OVER FILLS WITH WATER

A:

I am sorry that you are having some difficulties with your washer and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I am also adding a second link in where you can set service to have your washer repaired by a certified technician. I hope this helps with your washer troubles while you wait for your expert response.

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Joseph P. -
November 10, 2012
A:

That link for a previous answer that Joseph P. posted in the above response has some good advice and troubleshooting for this type of problem. If the washer fills constantly even when it is off, then the inlet water valve assembly will probably need to be replaced. If the washer only fills when it is set in the fill portion of the cycle but will not stop when the tub is full, then you will probably need to replace the water level pressure switch.

You can order parts from this page: Kenmore Washer Model 110.27342600 Parts . Be sure that you unplug the washer and shut off the water supply before accessing internal components and replacing parts.

If you need to open the console on your model of washer, then you can use the procedure shown in the image below (with the washer unplugged ). Your console will have clips under the sides as shown below that will need to be released.

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
November 13, 2012
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Q:

Why won't my Kenmore washer fill the tub with more than 3" of water?

A:

Issue: Why won't my Kenmore washer fill the tub with more than 3" of water?

Solution: Washer may be filling continuously due to a siphon condition created by the installation of the drain hose.

If an air gap is not maintained between the end of hose and the water in the floor or standpipe, a siphoning condition will occur causing the washer to continuously drain thus never reaching appropriate fill level for wash operation.

Ensure the following:

A. If drain hose is installed into standpipe or utility tub:

  • Standpipe must meet manufacturer's requirement (typically no less than 36 inches above the floor and greater than 96 inches above the floor).
  • Drain hose must not be inserted further than 8 inches into the standpipe.
  • Drain hose should not be secured by tape or any other object which may obstruct the flow of air into the standpipe.

B. If drain hose drains directly into floor drain, verify that drain hose has anti-siphon kit installed.

Note: General resolution for problem is based on information submitted with question. If problem persist, contact a service technician to Sears Repair Department 1-800-469-4663.

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Maria M. - Personal Solutions Manager -
Sears Technician
October 13, 2009
Q:

Why won't my washer fill when set to regular or short wash?

A:

Since your washer does not have a water temperature switch, the water temperatures are control by where you set the timer in the wash cycle. If you start the wash cycle at the very beginning of the cycle it will fill with hot water. If you start the cycle just a little bit past the beginning of the wash cycle it will fill with warm water, and if you start it near the end of the wash cycle it will fill with cold water. This is also how it works in the Permanent Press cycle too. So it is important that both HOT and COLD water valves are turned on at the wall.

If both valves are turned on, and it still will not fill with water in the regular or short wash the timer may be bad or it could have a loose wire connection.

I recommend calling a service technician to diagnose and repair your washer.

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Joey S -
Sears Technician
November 21, 2008

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