Model #11027092601 KENMORE ELITE Residential Washers

  • Top And Cabinet Parts
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  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Should the wash basket contain fluid or not and could this be contributing to my "uL" unblanced load condition? 11027092601 Kenmore Elite Residential washer

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your washer. Upon researching model 11027092601; after the unit is done washing the water should be drained out. It could be the debris made its way into the drain pump and/or the drain hose as well. The drain is set for a certain amount of time depending on the load you select. If the drain or hose is restricted it will drain less water in the amount of time. It will be best to clean out the drain hose as well as the pump. The draining issue could contribute to the ul code. I would take care of that first and see if it stops.

Thank you for choosing Sears. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
December 04, 2014
A:

Thanks, but I am still having the "uL" condition, even with the filter cleaned, outer tub fully drained (no water remaining) AND even with an empty basket. I did not see a response regarding the main part of my question: Should the wash basket contain fluid or not within the plastic ring at the bottom of the wash basket. The ring of my wash basket contains fluid of some type, as you can hear it slosh around.

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Eric -
December 04, 2014
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Q:

Washing machine keeps getting out of balance

A:

Kenmore washers are a great convenience, especially when they work properly.  The link provided below covers a similar issue with out of balance problems.  An expert will respond to your specific questions within two business days.  If you decide on service, that link is also available. 

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Anna T -
March 12, 2013
A:

Hello Lisa. I am sorry to hear that you are having problems with your Kenmore Elite Oasis HE Washer Model 110.27092601.

 

The issue with the control turning on and starting the washer in the middle of the night (and beeping during the wash cycle) is likely caused by a defect in the user interface control (part 8564373). Replacing the user interface control board will normally fix that problem. I posted a procedure in the first image below that shows how to access that part. Be sure that you unplug the range before accessing internal components and replacing parts.

 

The issue with the unbalanced load could be caused by a worn bearing in the bottom of the outer plastic tub. After washing 5 or 6 loads at once, the bearing could be heating up and causing some resistance that is detected as an unbalanced load by the electronic control board. Your details indicate that the washer will work properly on the first 5 or 6 loads. You may be able to avoid a repair on that bearing by washing 4 or 5 loads and then waiting for a while before washing another load. If you want to fix that problem with the unbalanced load, then you will probably need to have a service technician examine the washer. The technician can determine whether you have a problem with the bearing or the drive system. If you have a failure in bearing, then that component can be replaced. If there is a problem with the outer plastic tub or the spin basket, then those components are still under a limited 10 year parts warranty. You would have to pay for the Sears Technician's labor but you would not be charged for those parts if they need to be replaced during a repair.  You can refer to the details of the warranty in your owner's manual. Here is a link for that document: Kenmore Elite Oasis HE Washer Model 110.27092601 Owner's Manual.

 

I don't recommend that you attempt to repair or replace the bearing or drive system in the washer yourself. That bearing requires special tools and procedures to properly remove and replace. You can schedule service through this link: Sears Home Services Washer Repair. 

 

If you need more help, reply with additional details and we will assist you further. 

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Lyle W -
Sears Technician
March 13, 2013
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Q:

kenmore oasis washing machine problem

A:

Provide your model number so you can get a better answer from one of the experts. Hope this helps!

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Dezeray S -
October 18, 2010
A:

My machine has the same problem and it also is not spinning the clothes dry. It gives the code UL. What does that mean? Model number is 11027092601

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Adolph -
October 18, 2010
A:

model # 110.28032701

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Anonymous -
October 18, 2010
A:

Sorry. model number listed above

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gks -
October 18, 2010
A:

From what you're describing it sounds like the outer tub bearing needs replaced. The only moving parts during spin are the motor & basket. I recommend calling for service & having the outer tub/bearing checked. The outer tub has a 10 year parts warranty. Here is a link for the website: Sears Home Services .

First; Be sure to check if anything may be lodged in the spin basket that could also be causing this type of noise.

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biker dave -
Sears Technician
October 19, 2010
A:

To; Adolph, The error code UL indicates an unbalanced load. Be sure the load is evened out & not overloaded. If you also have a loud noise in spin I suspect the outer tub bearing. This part should be covered under warranty.

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biker dave -
Sears Technician
October 19, 2010
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