Model #11027087605 KENMORE ELITE Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Kenmore Oasis leaking from bottom

A:

Thank you for your question and I understand your concern.
 
The hole you see is a weep hole. This is where water will dribble out when the shaft seal and bearings fail.
 
Once the shaft kit with bearings and seal (part #W10435302) is installed, water should no longer leak out of the weep hole.
 
I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

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Joey S -
Sears Technician
November 20, 2013
A:

So this hole was always there?

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Tyler -
November 20, 2013
A:

Tyler: Yes, it is a weep hole that was always there. If you are familiar with water pumps on a car or truck, the water pump also has a weep hole on the under side that will begin leaking when a water pump begins to fail.

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Joey S -
Sears Technician
November 20, 2013
A:

Joey, I installed the new bearing and the leaking seems to have stopped. However, now I am getting an error code 54. Seems to happen when the washers goes into a spin cycle. I did the automatic diagnostic test and everything seemed fine ( though it didn't spin very much but I don't think it's supposed to.) I tried to do the manual diagnostic test but couldn't figure it out. Any ideas?

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Tyler -
November 21, 2013
A:

I tried washing with no spin cycle but still got the f54 code in the middle of the wash

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Tyler -
November 21, 2013
A:

Tyler: The "F54" fault code indicates the control is sensing a high current draw of the motor. This is usually a friction issue which is likely caused by the bearing replacement. If the basket is not spinning freely, it will cause a higher current draw of the motor and it will stop and display "F54"

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Joey S -
Sears Technician
November 22, 2013
A:

Tyler: I suspect the bearing you installed is causing the issue in wash and spin. DId you just replace a bearing or did you install the bearing kit that includes the shaft and seals? I sure the F54 is related to replacing the bearings or bearing kit if F54 did not appear until after installing the bearing kit.

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Joey S -
Sears Technician
November 22, 2013
A:

The f54 code actually appeared a few days before I installed the bearing kit and shaft. I just assumed the error code was related to the leak and would go away when I installed the new kit

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Tyler -
November 22, 2013
A:

Tyler; The water leak could have caused some corrosion in the motor circuit wire connections or it could have damaged the motor/stator. If the basket and impeller can be rotated without any friction, I would remove the rotor and inspect for any broken magnets inside the motor rotor.

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Joey S -
Sears Technician
November 22, 2013
A:

Joey, I finally got the manual diagnostic test to work and got the f54 code during the spin test (worked at 23 rpm but failed at 530 rpm). I didn't see any broken magnets but there is some rust and gunk on the motor. I tried using a multimeter on the p5 and p10 connectors on the motor/machine control and some of the resistance values didn't match up with the technician manual. I'm thinking that the leak may have damaged the motor, rps sensor, or wiring. Should I just go ahead and buy those 3 things and see if that helps. I can always return what I don't use. Would you recommend that I purchase anything else? Thanks

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Tyler -
November 23, 2013
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Q:

My washer skips cycles completely. Do I need a new electronic control panel?

A:

Thank you for your question.  I am sorry for the problem with your Kenmore 110.27087605 Oasis Washer.  The washer has a Machine/Motor Control and a User Interface Control board.   Both are expensive and neither would be something you would want to order.  The interface has more to do with problems selecting a cycle.  Any motor or skipping cycles would be more the machine/motor control problem.  What is odd to me is you do not mention any error codes.  The first image below contains the instructions to enter a diagnostic test.  The 2nd image contains some of the error codes you might see if the washer does not work properly.  Try the test and see if any error codes are displayed.  Lets see if we can't narrow the options down.  You can reply below with any additional details for further assistance. 

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Fred M -
Sears Technician
November 13, 2013
A:

The only codes that I would get would be either an unbalanced code or an overload code. And both codes would come up even when the tub is empty.

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Rishia -
November 13, 2013
A:

Rishia, Both codes pointing to an overload or unbalenced can point to a bearing problem if the errors occur when the washer is empty. For the unbalenced error I suggest you raise the top panel and remove the basket. The basket should float and if something, a missing sock, is under the basket it may cause an out of balence error. The image below will show how to do this. If the bearing is dragging then the control might interprit the drag as an overload. The bearing would be something a technician would be required to repair.

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Fred M -
Sears Technician
November 17, 2013
A:

Ok! Got the image. Now COULD this also cause the skipping in cycles?! I say it like that because my washer's been out for over a year and I REALLY don't want to buy a new one. I was to try and save this and start from the least evasive action.

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Rishia -
November 18, 2013
A:

If the washer senses an error then it may skip a cycle and shut down. Check under the basket for any items such as socks. The first response about showed how to enter and run a diagnostic test. If the machine will enter and run the test then the control is likely okay.

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Fred M -
Sears Technician
November 19, 2013
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