Model #11027086604 KENMORE ELITE Residential Washers

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Question and Answers

Q:

Kenmore Elite Oasis Washer HE - start button doesn't work

A:

Hi,

Thanks for contacting ManageMyLife.  I understand how frustrating it is having trouble with your appliance.

For the start button not to work sure sounds like the console, but here is a test to assist you in being sure of the part needed. 

I would advise the test be completed and the connectors checked as the board is very pricey. 

If you decide to have a Technician check your appliance, call this number to get the service call arranged 1-888-266-6317.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

Bill

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Bill__W -
Sears Technician
November 26, 2013
A:

I purchased a 600S series washer in July 2015 and found a similar problem with the start button. I was informed during a visit under warranty by a store repairman that this is a common problem with these models and circuit board replacements generally don't solve the problem. A simple solution I discovered was to use a smart phone stylus when powering up and then pressing the 'start' button. Assuming I could get the washer to start at all, the start time was reduced from 3 to 5 seconds when only an index finger was used to always consistent starts in less than a second with the stylus. My guess is that there is a design flaw with the start button sensor which requires higher capacitance than fingers usually can deliver. The stylus used is one from a pack of three called 'The Friendly Swede Replaceable Tip Hybrid Stylus' on Amazon ($10), which is suspended by a tassel from a 1 inch broadhead shingle nail in the laundry room so that if jostled it doesn't fall to the floor.

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Robb -
October 09, 2015
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Q:

F40 code on 110.27086604 110.27086604

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

The F40 indicates that ATC (Automatic Temperature Control) thermistor (temperature sensor) is detected to be open or shorted.

If the resistance through the thermistor is normal at all temperatures as measured through the wire harness connection to the machine control board, make sure that the wire harness connections between the thermistor and the machine control board are clean and plug the wires back in properly. Test the washer again. If the F40 reappears after verifying the proper resistance through the wire harness and checking the connections, then the machine control board will need to be replaced.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 08, 2015
Q:

How do I find the date of manufacture of my washer? 110.27086604

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore washer.

From the information you have provided above, after researching model number 110.27086604. This model was manufactured back on 03/01/2006. It’s about 9 years old.  

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

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Benny23 -
Sears Technician
April 25, 2015
A:

Thank you very much Benny23 for your answer!

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Bonnie -
May 20, 2015
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