Model #11026922501 KENMORE ELITE Residential Washers

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Question and Answers

Q:

kenmore elite 110,2692 washer problem

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
February 16, 2012
A:

Hi Ann,

Thank you for submitting a question to Manage My Life.

From your description, this is most likely due to faulty fill valves. If the water comes out of the house faucet smoothly you will most likely need to replace the fill valves. The proper diagnosis of this issue will require the use of a multimeter and you will need to make live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please reply below and I will be happy to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

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Landell -
Sears Technician
February 17, 2012
A:

Thanks for responding. What is the fill valve, not the hoses right? since I unscrewed each one and water drains out just fine. Is this someting electrical? a big problem($$) for a technician to solve?worth repairing and paying for?It is a 6 year old machine.. please let me know.

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ann -
February 17, 2012
A:

Ann,

The fill valves are on the back panel of your washer. This part is pretty cheap ($40.00) and you could most likely repair this yourself. If the timer is bad it could cost a lot more ($150.00). Below is a video that will show you what is involved. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The washer in this video may not look exactly like yours, but the procedure is basically the same.

The only way to know if the fill valves are bad is to test them with a meter. You can just replace them and this will most likely fix your washer, but I cannot guarantee that it will.

The model number you gave me is incomplete, for example, it should look like this 110.26922500. Without the full model number I cannot give you the part numbers.

Landell

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Landell -
Sears Technician
February 17, 2012
A:

Thank you so much Landell, what a wonderful service you provide.my model# is 110,26922501. Also can not see the link to the video you mention?

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ann -
February 17, 2012
A:

Ann,

Sorry, we are having technical difficulties. I am resending the video; it should be in a link below. The part number for the fill valves on this washer is 3979346. The timer is part number 8541110.

You did not mention whether or not you had a meter, if so let me know and I can give you the checks.

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
February 20, 2012
A:

Thank you so much.I do not have an ohm/volt meter I could buy one but Is there anyway of checking The fill valves with this meter in the back without taking the whole cabinet apart? so at least if it is not the fill valves then I know it would be the timer? Also any electrical shock issue possibility if I attempt this while unpluged and later arise when pluged in If I change the water fill valve myself? With much appreciation. Ann

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ann -
February 20, 2012
A:

Ann,

You may purchase a multimeter at most major retail stores including Sears. Below is a link you may use to view Meters in the $10 to $20 range. You will have to remove the cabinet to gain access for testing or replacement of the fill valves. There should be no shock danger if you replace this part yourself.

If you decide to buy a meter and make some checks the first thing you will need to do is ohm the fill valves. Open the washer cabinet. _Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts._ I am including the wiring information for your washer below. Set the multimeter to Ohms or Resistance (turn meter on if it has a separate power switch). Set the range to R x 100 or the Omega symbol. With the wires off the connectors on the fill valves, touch one meter lead to one connector and the other lead on the other connector (same valve). Then check the other valve. You should read approximately 800 ohms on each. Much more or less and the valve will need to be replaced. Also, make sure the wire connections are tight at the fill valves.

Check the things I have covered here and let me know what you find.

Landell

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Landell -
Sears Technician
February 20, 2012
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