Model #11026912691 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Control Panel
    3 Results
  • Motor And Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Question and Answers


Removing washer control knob 11026912691 Kenmore Automatic washer


Thank you for choosing and being a valued member. I can certainly assist you in locating the instructions to remove the control knob on your washer. 

I have located a few videos that should help you. The knob should just pull off. 

Click here for videos.

You can also visit for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.


SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
June 17, 2015

Washer Agitator 11026912691 Kenmore Automatic washer


Thank you for your inquiry on your Kenmore Washer, Model: 110.26912691. From reviewing the details on your model, yes, this is normal operation for the agitator to move freely in both directions after a cycle or just sitting there while not being used.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the washer to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.


I hope this answered your question. Thank you for contacting, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
June 03, 2015

Washing Machine Problems 11026912691 Kenmore Automatic washer


Thank you for being Sears’ valued member and for contacting with your question about your Kenmore washer model 11026912691. I am so sorry it is making a loud squeaking noise during the spin cycle. I understand your concern about getting this washer repaired on a fixed income. I will be happy to help you with this. 

I recommend you start by checking to see if your washer still has any warranty. The machine came with a one year warranty. Certain parts however have longer warranties. The transmission has a 5 year warranty and the plastic tub has a 10 year warranty. Please review your owner’s manual for details. I have included the link below for you to view the manual online in case you don’t have a copy.

To diagnose a transmission (also called gearcase) issue, the technician will perform a couple of check based on the symptoms. For example if the washer wasn’t agitating, the technician would remove the agitator to observe the gearcase shaft. In this test if the motor is running but the shaft is not oscillating, and the motor coupler is still good, then the transmission would need to be replaced. If the washer is spinning and agitating at the same time, then the gearcase is faulty and would need to be replaced. So it is possible the technician performed a test that indicates the transmission needs to be replaced. I wouldn’t be able to verify that without knowing what he observed  when he tested it. 

There are other parts that could be the issue, such as a gear or the spin basket. I have included the link below to our washer repair guide. There are several tips in the guide that may help you narrow down the issue. 

If you determine the transmission is the issue it can be replaced. I have included the link for you to view and price the part. 

I have also included the link for our do-it-yourself repair manual. It shows the repair procedures with color photos. That way if you decide to have someone do this repair for you, this will be an excellent guide. 

: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
May 25, 2015

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