Model #11023812100 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiriing Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
  • Brake And Drive Tube 388952
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

spin cycle is not working 11023812100 Kenmore Automatic washer

Q:

Kenmore 80 series Washer wont agitate or spin 11023812100 Kenmore Automatic washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer will not spin. 

It sounds to me like the motor coupler has gone bad. You will need to take apart the unit in order to determine if that is the part you need. 

 
If it will not agitate or spin even though the motor is running (humming) and the washer drains okay, then you likely have a broken motor coupler in the washer.

First step is to remove 2 screws from the console front. There should be one on each side and they will be under the plastic end cap covers that will pop off. Then the console will flip back on hinges.
 
Then you will see two large clips that you will need to pop out with a screwdriver. They attach the cabinet to the rear panel. You will also need to unplug the lid switch wires that are in the cabinet top. Then the whole cabinet should come off revealing the rest of the washer.
 
 The pump unclips but don't remove the hoses or you will get water. Then there should be two screws that hold the motor retainers in place remove those and unplug the motor. Pop off the motor retainers and the motor should come off revealing the motor coupler. part #285753A.
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You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
November 24, 2014
A:

I have the same problem but I have already checked the motor coupler, clutch, and agitator dogs and they all work just fine.

Read More
Carley -
August 19, 2015
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Q:

Washer not spinning out 11023812100 Kenmore Automatic washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer does not spin out. 

It sounds to me like your clutch might be worn.  

The main part to cause your unit to not spin out is the clutch assembly.   The clutch assembly makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually.

285785  is the clutch part number. 




You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

Read More
Natasha12 -
Sears Technician
July 09, 2015

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