Model #11022084101 KENMORE ELITE Residential Washers

  • Top And Lid
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  • Cabinet And Frame
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  • Washplate Basket And Tub
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  • Control Panel
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  • Brake, Motor And Pump
    3 Results
  • Suspension
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  • Miscellaneous
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Question and Answers

Q:

Kenmore Elite 11022084101 Washer keeps getting Error Code OB and LD. 11022084101 Kenmore Elite Automatic washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer displays an error code.

 

The LD error code is long drain. Fault is displayed when the water level does not change after the drain pump is on for 10 minutes.

• Is the drain hose or the drain pump clogged? Check tub sump under impeller for obstructions.

• Is the drain hose height greater than 8' (2.4 m)?

• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?

• Is the pump running? If not, see TEST #7: Drain Pump.

TEST #7: Drain Pump

Perform the following checks if washer does not drain.

1. Check for obstructions in the usual areas. Clean and then perform step 2.

2. Check the drain pump and electrical connections by performing the Drain Test under Manual Test Mode. The following steps assume that this step was unsuccessful.

3. Unplug washer or disconnect power.

4. Remove console to access main control. 

5. Visually check that the J16 connector is inserted all the way into the main control.

? If visual check passes, go to step 6.

? If connector is not inserted properly, reconnect J16 and repeat step 2.

6. Remove connector J16 from main control. With an ohmmeter, verify resistance values shown below across the following J16 connector pinouts:
Drain pump= J16, 2&3.

Resistance should be 14 –25 ?.

? If values are open or out of range, go to step 7.

? If values are correct, go to step 11.

7. Tilt washer back to access drain pump. Verify pump is free from obstructions. 

8. Visually check the electrical connections at the drain pump.

? If visual check passes, go to step 9.

? If connections are loose, reconnect the 

electrical connections and repeat step 2.

9. With an ohmmeter, check harness for  continuity between the drain pump and main control. See chart below.

Drain Pump Pin-1 to Main Control J16-3 

Drain Pump Pin-2 to Main Control J16-2

? If there is continuity, go to step 10. 

? If there is no continuity, replace the lower machine harness and repeat step 2.

10. With an ohmmeter, measure the resistance 

across the two pump terminals. Resistance 

should be 14–25 ?.

? If values are open or out of range, replace the pump motor.

? If the resistance at the pump motor is correct, go to step 11. 

11. If there is a stuck pump, check for a blown board. If the board has a blown R244 surge resistor, check for stuck or shorted pump motor; if OK, check all other loads with input to the board.

12. If the preceding steps did not correct the 

drain problem, replace the main control. 

a. Unplug washer or disconnect power.

b. Replace the main control. 

c. Reassemble all parts and panels.

d. Plug in washer or reconnect power. Calibrate 

washer and perform Automatic Test to verify repair.

MANUAL TEST MODE :

To access Manual Test Mode, perform steps 

1 and 2 of Activating the Service Diagnostic 

Test Modes. Turn the cycle selector knob 

until the status LEDs correspond as follows:

?“Spin & Done” LEDs On

Press the START button to enter Manual Test 

Mode. See page 9 for manual test mode.

?Upon entering the manual test mode, 

the washer will have all outputs OFF.

?The cycle selector knob is used to select 

the output to be tested.

?The START button will activate/deactivate 

the selected output.

?When the selected output is activated, the 

corresponding status LEDs flash ON & OFF.

?Press and hold the START button for 3 

seconds at any time to exit Manual test mode.

IMPORTANT: As a safety feature, the lid 

must be closed with lid lock enabled to 

activate either Agitate or Spin Test.

NOTE: Multiple outputs may be activated 

simultaneously. 

NOTE: Outputs left on will time-out after 5 minutes.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

Read More
Natasha12 -
Sears Technician
December 18, 2014
Q:

I keep getting Code CI, I hear the machine cycle three times before Code 11022084101 Kenmore Elite Automatic washer

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there is problems with the washing machine.
 
Glad to help out.   Im  looking at your Kenmore Washer model number  11022084101.

I see that you are getting the Error code CI.   Let me see what the Service manual states about the error code.
First time that I ever seen this code.   Thought it was an error.   CI and CA are the same code.  
AVERAGE CURRENT LIMIT or INSTANTANEOUS CURRENT LIMIT.

If a status signal comes back from the motor controller that a current limit has been breached. , the unit will return to standby mode and display either "CA" for average current limit trip, or "CI" for instantaneous current limit trip.

AVERAGE CURRENT TRIP OCCURS if there is a 2-second average of current draw greater than 5.55 Amps at the motor windings.

INSTANTANEOUS CURRENT TRIP OCCURS if there is a spike of 26 Amps instantly at the motor windings.

->  This may signify problems with the drive motor, thermal protector, or motor controller.

->  Overloading the unit may cause this problem.

#  Press STOP/CANCEL to clear the display.

Service
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: www.SearsServiceCrew.com
 
 
 
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry L -
Sears Technician
July 22, 2014
Q:

Tub size of Kenmore Elite Calypso washer and gas dryer

A:

I think its great that you are wanting to do some research about your washer and dryer. I did manage to find two links that will help you with your questions. The expert will respond within 24 to 48 hours, thank you for your patience.

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Joseph P. -
May 30, 2012
A:

Thanks for contacting ManageMyLife.com. The washer is 3.5 cubic feet and the dryer is 7.5 cubic feet. I hope this helps.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

Read More
Jonathan B -
Sears Technician
May 31, 2012
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