Model #11020912991 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Control Panel
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Question and Answers

Q:

Loud clunk on spin cycle underneath a series 90 washer 11020912991

A:

Thank you for your inquiry on your Kenmore washer, Model: 110.20912991. I’m sorry to hear that you’re having trouble with the washer making a loud clunk and will gladly look into this issue for you.  On reviewing your model of washer, it appears that the manual has some suggestion on what the noise could be I have included the image of the diagram. 

I hope this answered your question. Thank your for contacting SearsPartsDirect.com and have a wonderful day. 
 

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Gerry93 -
Sears Technician
February 05, 2015
Q:

Washer will not drain? 11020912991 Kenmore Washer

A:

Thank you for choosing Sears Parts Direct. I can certainly understand how frustrating it can be when your Washer will not drain. I did look into the model number you have provided and I have found information that will assist you.


After the wash cycle ends and before the spin cycle starts, the water should drain from the washer. If water remains, first check for a kink or clog in the drain hose, a backup in the house drain system or a drain hose lower than the water level in the drain tub. If the drain path is clear, the drain pump might have failed or the water-level pressure switch might not sense how much water is in the washer. In a top-load washer, a failed lid switch can keep the washer from advancing to the Drain & Spin cycle. 

These are the options you should check before repairing:

  • Clogged drain.
  • Pump
  • Drain hose kinked.
  • Bad Lid Switch
  • Obstruction in Drain Hose


How to test lid switch:
The first way is with a volt/ohm meter and you can check continuity across the two terminals on the switch. The circuit should show open and closed as the lid is open and closed.

If you have no meter then the lid switch can be bypassed to see if it is the problem. The idea is to remove both of the wires from the lid switch and join (jump) them together with a small wire. With the lid switch bypassed you can see if the washer will drain and spin. 

Let me know if this helps.
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

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Natasha12 -
Sears Technician
April 02, 2014
Q:

Washing machine drains and agitates but will not spin

A:

Washer cycle problems are just as annoying as if the washer did not work at all. I did some checking and located two similar questions for this model that may help while yoiu wait for the expert response. I attached to the links below. I hope this information helps.

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Barbara H. -
March 31, 2012
A:

If the washer will drain and agitate then the motor is likely okay. One thing to check first is the neutral drain. After the water drains out try turning the washer off then back on. If it starts to spin then the timer is likely the problem. If it doesn't start to spin then try giving the basket a push and see if it starts to spin. If it does then the problem is likely the clutch and/or basket drive. Let me know what happens and we'll decide on the next step to diagnose and fix this problem.

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Fred M -
Sears Technician
April 01, 2012
A:

Tried turning it off and back on after it drained and tried spinning it with my hand and it still wont spin. I did get it to spin by pushing the basket a couple times a few weeks ago but now it wont spin at all now.

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Steven -
April 02, 2012
A:

From the description you give I suspect the not spinning problem is caused by the clutch and/or basket drive. I'd suggest you plan on replacing both. As long as the basket can be turned then the bearing is most likely okay and there's most likely nothing under the basket jamming the basket. The repair would require removing the transmission. The images below will give an idea of what you will need to do. If you have some basic tools and are confident in your do-it-yourself then you might give it a try. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: [Sears Home Services | http://www.searshomeservices.com?sid=MMLxexpertxmerch] .

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Fred M -
Sears Technician
April 04, 2012
A:

Here are some additional images that may help. Any parts you need can be obtained from the following link: [ Kenmore Washer | http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11020912991/0582/0153200?pathTaken=&prst=0&shdMod=11020912991 ] . You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
April 04, 2012
A:

The washer agitates but will not spin. It does not do anything when put in the spin cycle. I had to drain the water by hand. All of the other cycles work (fill, agitate, rinse) but it will not spin in any cycle. Could it be the timer or should I look elsewhere.

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Lloyd -
July 19, 2013
A:

Lloyd, If the washer will fill and agitate then the motor is okay. If the washer will agitate but not spin the timer may be at fault. Does the washer drain? If the washer will agitate but not drain or spin then the usual suspect would be a bad lid switch. If the washer will drain but not spin then try turning the timer off then on again ans see if the spin starts. If you reply below with a model number I may be able to offer further assistance.

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Fred M -
Sears Technician
July 22, 2013
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