Model #11020622990 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Error Codes

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Question and Answers

Q:

Kenmore washer mod # 11020622990 How do i remove knob #3950711 from shaft of timer #3952955 w/o damage to the shaft ?

A:

I see your having a little trouble getting the plastic part of the knob off the timer to your Kenmore Washer. I found a question in Manage My Life under the Answers button that was similar to the one you asked. I think this information will give you what your looking for. I attached the link below. I hope this helps!!!!!!!

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Raquel F -
August 02, 2010
A:

In order to remove the timer knob you must gain access to the back side of the timer.

To remove timer knob: Push knob in. Pull the black tab out 3/16 inch located at the end of the timer shaft and then remove knob. The instructions will also be printed on the back of the timer.

To install timer knob: Push timer knob on and then push the black tab in until locked.

To gain access to the back of the timer you will need to place the control panel in the service position. Disconnect the power cord from the power source. Remove the left and right hand end cap covers. Remove the screw at the bottom of the left and right hand end caps. Slide the control panel towards the front of the washer and lift. Hinge the control panel over the rear panel to access the back of the timer.

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Joey S -
Sears Technician
August 04, 2010
See more answers
Q:

Why are my clothes too we in Kenmore washer model 110.20622990 even though it spins okay and everything appears to be working?

A:

I recommend that you check the installation of your drain hose to make sure that it complies with the guidelines in your owner's manual. Here is a link for your owner's manual in case you need it: Owner's Manual/Installation Guide

Pages 12 and 13 of this manual cover the proper installation of the drain hose to prevent siphoning of drain water back into the washer.

Check the drain hose for kinks or clogs.

If you are using the Permanent Press/Delicate cycle the washer will spin at slower spin speeds. Certain garments may remain wetter than normal in this cycle.

Although the lid normally needs to be closed to safely operate the washer, you may try pressing the lid switch down and checking the spin cycle of the washer to make sure that it is spinning at the correct speed. Extreme care should be exercised if run the washer with the lid up in this manner. In the normal course of the cycle, the washer will run just the drain pump before the basket begins spinning. If the drain pump is running but the washer is not spinning, check to see if the water level is decreasing properly. The timer will then pause the motor to set up the spin function and the basket will begin spinning. The full explanation of the technical test for the neutral drain function of this washer is provided in the image below.

If the washer is not spinning at the proper speed, then you could have a problem with the clutch, motor or the transmission. A technician will normally need to diagnose and repair this type of problem.

If you need more help, resubmit your question with additional details.

Read More
Lyle W -
Sears Technician
August 04, 2009
Q:

Why are my clothes too we in Kenmore washer model 110.20622990 even though it spins okay and everything appears to be working?

A:

I recommend that you check the installation of your drain hose to make sure that it complies with the guidelines in your owner's manual. Here is a link for your owner's manual in case you need it: Owner's Manual/Installation Guide

Pages 12 and 13 of this manual cover the proper installation of the drain hose to prevent siphoning of drain water back into the washer.

Check the drain hose for kinks or clogs.

If you are using the Permanent Press/Delicate cycle the washer will spin at slower spin speeds. Certain garments may remain wetter than normal in this cycle.

Although the lid normally needs to be closed to safely operate the washer, you may try pressing the lid switch down and checking the spin cycle of the washer to make sure that it is spinning at the correct speed. Extreme care should be exercised if run the washer with the lid up in this manner. In the normal course of the cycle, the washer will run just the drain pump before the basket begins spinning. If the drain pump is running but the washer is not spinning, check to see if the water level is decreasing properly. The timer will then pause the motor to set up the spin function and the basket will begin spinning. The full explanation of the technical test for the neutral drain function of this washer is provided in the image below.

If the washer is not spinning at the proper speed, then you could have a problem with the clutch, motor or the transmission. A technician will normally need to diagnose and repair this type of problem.

If you need more help, resubmit your question with additional details.

Read More
Lyle W -
Sears Technician
August 04, 2009

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