Model #11020172001 KENMORE Commercial Washers

  • Top And Cabinet Parts
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  • Console Panel Parts
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  • Meter Case Parts
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  • Rear Panel Parts
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  • Agitator, Basket And Tub Parts
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  • Brake, Clutch, Gearcase, Motor And Pump Parts
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  • Machine Base Parts
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  • Wiring Harness Parts
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  • Brake And Drive Tube Parts
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  • Water System Parts, Miscellaneous Parts, Optional Part
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Question and Answers

Q:

washer dse not spin dry agiates fine make noise when draing water Kenmore Commerical automatic washer

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your washer and do understand your frustration. Glad to help out. Im looking at your model number 11020172001 and it seems like the motor coupler is going bad. All functions will work with the except of the noise when it begins to spin and drain. You may also want to make sure that the drain pump is functioning properly.  I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. If you have further questions please resubmit your question for further information.
 
 
Thanks for choosing Sears PartsDirect.com.
 

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Sherman_G_Wallace -
Sears Technician
March 21, 2014
A:

I have same machine with the same issue of not spin drying. It will go through the process of washing and agitating but the LAST spin dry cycle will not start at all. Is this the same issue with the motor coupler. Thanks

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jin -
May 06, 2014
See more answers
Q:

washer agitates,drains,but does not spindry 11020172001 Kenmore Commerical automatic washer

A:

Try this quick test first:

Allow the washer to advance to the drain and spin cycle. After the washer drains out all of the water, the timer should pause the motor to set the spin pawl and the washer should then begin to spin the basket. If the washer does not pause, manually interrupt the drain and spin cycle by opening the lid (if possible since this is a commercial model). Wait a couple of seconds and then close the washer lid. See if the basket begins to spin. If it does, then the timer will need to be replaced.

If the timer is okay, check your reassembly. Make sure that the hub for the spin basket was replaced properly and that the spanner nut is tight. 

If the hub and spanner nut are both okay, then you could have a problem with the basket drive. Since you replaced the clutch assembly, you should be able to access the basket drive. Check the plastic brake cam driver on the basket drive. Replace that component if it is broken.

If the brake cam driver is okay, then you may have a failed transmission.

I hope that this information helps. If you need further assistance, let us know.

Thanks for choosing Sears PartsDirect. 

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Lyle W -
Sears Technician
March 31, 2014
Q:

my washer drains while making noise also aggitates great but does not spin 11020172001 Kenmore Commerical automatic washer

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your washer and do understand your frustration. Glad to help out. Im looking at your model number 11020172001 and it seems like the motor coupler is going bad. All functions will work with the except of the noise when it begins to spin and drain. You may also want to make sure that the drain pump is functioning properly.  I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. If you have further questions please resubmit your question for further information.
 
 
Thanks for choosing Sears PartsDirect.com.
 

Read More
Sherman_G_Wallace -
Sears Technician
March 21, 2014

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