Model #11016964500 KENMORE ELITE Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts
    3 Results
  • Water System Parts, Miscellaneous Parts, Optional Part
    3 Results
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Question and Answers

Q:

size of washer 11016964500 Kenmore Elite Washer

Q:

Why won't my washer agitate or spin, it sounds like it's washing?

A:

Based on your symptom the motor coupler is likely broken. When the motor coupler fails, the washer will not agitate or spin, it will only fill with water and drain water.

In order to access and replace the motor coupler, the washer cabinet and motor must be taken off. I added the instructions in the images below. Note: The console shown in the image will be different looking than your console but the instructions are the same. NOTE: Disconnect the power cord from the power source before servicing your washer.

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Joey S -
Sears Technician
October 29, 2009

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