Model #11016812500 KENMORE Residential Washers

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Question and Answers

Q:

Removing End Caps for Model 110.16812500 110.16812500

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the instructions to remove the end caps on your washer. 

I have attached the instructions to assist you with the removal. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
June 15, 2015
A:
Natasha12 -
Sears Technician
June 15, 2015
A:
Natasha12 -
Sears Technician
June 15, 2015
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Q:

Washer will not spin and makes loud noise

A:

I know this type of information can be very helpful for you to have.�While you are waiting for your expert answer, I did some research on the unit.�I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information.�Thank you for using Manage My Life.

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Joseph P. -
October 26, 2011
A:

Thank you for your question and I understand your concern.

Based on your symptom and details it sounds like the motor coupler has broken. The motor coupler is part #285753A and it can be ordered from SearsPartsDirect .

I added a YouTube video showing how to replace the motor coupler .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
October 27, 2011
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