Model #11014212200 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Control Panel
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Error Codes

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Question and Answers

Q:

Why is my Kenmore washer not draining and spinning?

A:

Why is my Kenmore washer not draining and spinning?

General Information: If the problem is the washer will fill and agitate but won't drain or spin at all then most likely the lid switch is the problem.

  • If the washer tries to spin but it doesn't drain then most likely the drain pump is bad or clogged.
  • If the washer won't drain and you hear the motor humming then it?s likely the pump has seized up.
  • If the washer will fill, agitate and drain but won't drain after the rinse cycle then the timer can be at fault.

Without the model number I'm unable to provide you with specific information. Please resubmit your question with the full model number provided.

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Luis L -
Sears Technician
January 07, 2010
A:

my model number is ( 110.22642100 )

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1bullion -
November 17, 2010
A:

For 1bullion: This type of problem is normally caused by a failed lid switch. Replacing that component will likely fix this problem based on your symptoms. You can unplug the washer and access the lid switch as shown in the image below. You can use the procedure shown at the bottom of that image to place an insulated jumper wire in the harness of the lid switch to see if the motor will run in the drain and spin mode with this switch bypassed. The wire colors going to the lid switch on your washer will be different (probably tan and gray). The basic procedure is the same. If the washer runs in the spin mode with this switch bypassed then the lid switch will definitely need to be replaced. You can order a new lid switch from the Sears PartsDirect website (see link below). The part number for the lid switch is 3949238. If the washer still won't spin with the lid switch bypassed, you could have a problem with the timer, the motor or the wiring between components. If you need more help, reply with additional details and we will assist you further. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. I provided a link to the Sears Service website below this response.

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Lyle W -
Sears Technician
December 18, 2010
A:

Im having the same problem with my washer (model 11014212200) and I dont know if its cost efficient to even try and have the machine fixed. Its about 10 yrs old and up to this point hasnt given me any trouble. My son said that he wasnt confident enough to try and troubleshoot the problem. So, i had to take matters into to my own hands and start doing the internet searching thing. Im pretty sure that the lid mechanisms may be the problem. I just need to know how expensive is it to have it replaced by a professional? Is it cost efficient to just to dump it and invest in a newer model (a course it has to on sale!!!) or keep it? Thats the 64K $ question! I need professional advice asap!!!!!! HELP!!!!

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valerie -
July 20, 2011
A:

Hello Valerie. It is likely that you have a failed lid switch (part 3949247). That part costs around $50. If you are able to replace that part and fix the washer yourself, then it is worth keeping. You can order that part from the Sears PartsDirect.com website (click on FIND PARTS link at the top of this thread). I provided a video of that repair in the image below. You can view that video to determine whether you can remove the cabinet and replace that switch. Be sure that you UNPLUG the washer before accessing internal components. Your washer will have plastic end caps on the console that need to be removed to access screws and open the console. NOTE: Before you order the part, you can verify the failure by jumping that lid switch harness with a piece of insulated wire as described in the above response. If you are not able to complete that repair yourself, the service by a technician will probably cost around $200 (this price includes parts and labor). It is likely that it will be more economical to replace the washer instead of repairing it in that situation. You can view current washer models on the Sears.com website. If you need advice or help with selecting a new washer, let us know. If you need more help with the repair, reply with additional details.

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Lyle W -
Sears Technician
July 21, 2011
A:

Thanks! that was the problem!!! The above information was wonerful!

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Melanie -
August 14, 2012
A:

Thanks for letting us know what you found. We like to be accurate with our advice and it is great to hear when an appliance it fixed. Let us know if you ever need more assistance.

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Lyle W -
Sears Technician
August 14, 2012
A:

I am having similar problems with my washer it doesn't spin or drain but I can hear the motor humming. What can I do? model # is11045976404

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esther -
February 28, 2013
A:

If you hear the drain motor humming when the washer does not drain, then you could have a clog in large item filter of the drain pump. You can manually drain the washer and access that large item filter as shown in the image below. Be sure that you UNPLUG the washer before accessing internal components. If you find a clog in that area and clear it, then the washer may drain and spin properly. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
March 01, 2013
A:

My Kenmore washer 11022642100 isn't spinning or draining. I don't think its the lid switch because, the dogs are busted(upper part of agitator spins freely, your hear the dogs rattling around, and it wont grip the lower at all) and the lower part of the agitator will not turn under hand power. When put in wash cycle you here the motor hum(hoses disconnected) and I know the pump isn't clogged because I took it apart. Hoses are clear as well. Clutch spins freely as well. Was thinking it was the gearcase but wanted expert advice before I spend 130$. Also wanted to know if there is any other part I need to replace as well if I'm replacing gearcase. Let me know. Can replace lid switch too if you think that needs to be done. But that gearcase feels locked up for sure. Thanks Matt

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Matt -
April 06, 2014
See more answers
Q:

why does my kenmore washer 110.14212200 makes a lot of noise when it spins

A:

When you hear a strange noise coming from your appliance, it can definitely be worrisome. So I took the time to research your question and found some links that might help. I hope these links come in handy!

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Jackie S -
August 14, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the washer. I suspect the washer is banging on the side. If this is the case, I recommend putting the washer in a spin cycle without clothes. If the washer still makes the noise, the problem could be with the suspension springs or the spin basket. Open the lid and look inside. The basket should be somewhat centered. If it is leaning to one side, pull it back centered and see if it stays. If it does not, I recommend removing the cabinet and inspecting the springs. The image below shows how to remove the cabinet. The third image shows the suspension spring.

I hope this is helpful. Please feel free to reply below with more details if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
August 16, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the washer. I suspect the washer is banging on the side. If this is the case, I recommend putting the washer in a spin cycle without clothes. If the washer still makes the noise, the problem could be with the suspension springs or the spin basket. Open the lid and look inside. The basket should be somewhat centered. If it is leaning to one side, pull it back centered and see if it stays. If it does not, I recommend removing the cabinet and inspecting the springs. The image below shows how to remove the cabinet. The third image shows the suspension spring.

I hope this is helpful. Please feel free to reply below with more details if you need further assistance.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
August 16, 2011
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Q:

Why does my Kenmore Automatic Washer model 11014212200 spin nor drain? The washer has been working fine until a week ago...the washer is at least 10 years old .

A:

I'm very sorry that you are having some difficulties with your Kenmore Washer. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. Remember that your expert can walk you through a repair like this and even assist you on ordering any required parts. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links will help until your expert can respond.

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James -
July 22, 2011
A:

Hi Valerie,

Thank you for submitting a question to Manage My Life.

I am sorry you are having problems with your washer.

Most likely you have a bad lid switch. Here is a link to a previous question that covers this issue; Why is my Kenmore washer not draining and spinning? . Follow the suggestions in Lyles answer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. Check the things covered here, and if I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
July 23, 2011
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