Model #11010502990 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Rear Panel
    3 Results
  • Agitator/basket/tub
    3 Results
  • Brake/clutch/gearcase/motor/pump
    3 Results
  • Machine Base
    3 Results
  • Control Panel
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Miscellaneous
    3 Results
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Error Codes

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Question and Answers

Q:

Overloaded Washer, now it won't start 11010502990 Kenmore Automatic washer

A:

I know that it can be very frustrating to have issues with your washer. If the washer is getting the proper voltage supply then I would suspect a broken lid switch. If the lid switch is broken or faulty, the washer motor will not operate; however it will still add water. The lid switch is located under the top of the washer. The top cannot be removed. The washer cabinet will need to be taken off the base in order to access and replace the lid switch.

  • First, disconnect the power cord from the power source.
  • The console/control panel will need to be placed in the service position by removing two (2) hidden screws, one (1) screw is located at the bottom of the left hand end cap and one (1) screw is located at the bottom of the right hand end cap.
  • In order to access these two (2) hidden screws, the left hand end cap cover and the right hand end cap cover will need to be removed.
  • To remove the end cap covers, place you finger behind the trim at the very top and bend it up enough to clear the console and then hinge it towards the front and off.
  • Remove the hidden screw at the bottom of each end cap. Slide the console forwards about 1/4 inch and the raise it upwards and hinge it over the rear panel.
  • Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet retainer clips off.
  • Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.
  • Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off. See images below.
  • The lid switch mounted under the main top is now accessible to remove and replace.
If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 28, 2013
Q:

Kenmore washer not agitating/spinning

A:

Adding comments. There was also a clicking sound. I went ahead and removed the motor drive assembly. Clutch appears OK, and is very snug as I tried to spin it within it's housing. Here's what I noticed about the coupling assembly: the center black rubber circular part of the coupling assembly is worn as I saw black particles as residue. The ends of both white plastic 3-pronged flanges were loose as some of the ends did not have the notches at the end.

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Bill -
September 08, 2013
A:

I know that it can be very difficult to have issues with your washer. From the details of your symptoms that indicates a broken motor coupler. If your washer will drain and fill but has not agitation action or spinning action that would indicate a broken motor coupler. The motor coupler links the drive motor to the transmission. The part # for the motor coupler is 285753A. The image below will show you how to access this. If the coupler is okay, then the problem is most likely in the gear case. Remove the agitator from the washer and run it. When it gets to the agitating and spinning you will need to watch the drive shaft. If it is not moving then the gearcase needs to be replaced. If it is, the clutch is most likely the problem. If you don't feel comfortable doing this yourself, please click on the link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using ManageMyLife.com.

Read More
AnneJ -
Sears Technician
September 09, 2013
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