Model #1069751711 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Icemaker not making ice (top freezer unit #1069751711)

A:

I'm sorry that you are having some difficulties with your Kenmore Refrigerator's Ice Maker. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help you until your expert can respond to your specific question. The link is attached below. Please remember that the expert is able to walk you through a repair like this and even help you order any required parts. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com.

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James -
July 20, 2011
A:

You can order a "do it yourself" repair manual for your icemaker at Parts Direct The part number of the manual is LIT87316 and the price is $13.99.

The sounds you hear from the icemaker are probably the motor that drives the rake arm running. This motor has some gears inside it and when the motor runs but doesn't drive the rake arm, the gears are usually stripped. The heater in the ice mold might also be bad.

The best repair for an older icemaker is to replace the icemaker. Many times you replace parts and find you need other parts as well. The cost of the parts soon exceeds the cost of a new icemaker.

You can order a new icemaker at the parts direct website. The part number for a new icemaker is 4317943, and the price is $125.89.

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Jimmy K -
Sears Technician
July 22, 2011
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Q:

Why is water coming into the refrigerator?

A:

The drain tube on this model is located inside of the liner of the back wall. The only place it's exposed is under the refrigerator above the drain pan. Water leaking in the refrigerator section will almost always be the result of a frozen drain system. To check this first unplug the refrigerator from the wall outlet. Now remove the shelf and ice maker from the freezer to access the back cover panel. Remove the air tower and the screws in the panel in order to remove it. With the panel out the evaporator coils will be exposed and the drain trough will be directly under the evaporator. Remove any ice in the trough and then use hot water to clear out the drain tube. This can take awhile till the water runs free down to the drain pan. There is also a faster motor #4389142 for better air flow that will help eliminate the freezing condition in the refrigerator. This motor can be purchased at searspartsdirect.com . If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician

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