Model #1069555781 KENMORE Side-by-Side Refrigerator

  • Cabinet Assembly
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit Assembly
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

The refrigerator and freezer do not keep a constant temperature. 106.9555781

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the intermittent temperature within the unit, I know how frustrating that is to have occur.
This will be hard to nail down without checking the components with a meter, but I have a few suggestions.

From the description you submitted this appears to be a thermostat problem. However, it could also be occurring as part of the defrost operation. There are only 2 controls on this unit that will completely shut it down.
The defrost timer, but it only shuts the unit down maybe once a day after several hours of run time.
The cold control (thermostat), it cycles the unit to maintain a constant temperature.
It is possible the compressor could be shutting off on overload. This happens if the compressor pulls too many amps. When this type of problem occurs though, only the compressor will quit. The fan motors will continue to run. If everything quits running the thermostat # 2198202 will need to be replaced.
I would recommend having a technician involved to help nail down the potential issue. If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
May 01, 2014
Q:

The refrigerator changes temperature. The ice cream melts and then hardens back up. 1069555781 Kenmore Refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the intermittent temperature within the unit, I know how frustrating that is to have occur.
This will be hard to nail down without checking the components with a meter, but I have a few suggestions.

From the description you submitted this appears to be a thermostat problem. However, it could also be occurring as part of the defrost operation. There are only 2 controls on this unit that will completely shut it down.
The defrost timer, but it only shuts the unit down maybe once a day after several hours of run time.
The cold control (thermostat), it cycles the unit to maintain a constant temperature.
It is possible the compressor could be shutting off on overload. This happens if the compressor pulls too many amps. When this type of problem occurs though, only the compressor will quit. The fan motors will continue to run. If everything quits running the thermostat # 2198202 will need to be replaced.
I would recommend having a technician involved to help nail down the potential issue. If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com.

Read More
Jeff Wallace Sr -
Sears Technician
May 01, 2014
Q:

Defrost drainage problem - 1995 model #1069555781 side by side

A:

I understand that your having a drainage problem with your refrigerator and a leak. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
April 05, 2012
A:

Thank you for your question. I understand your concern about the water leaking. Based on the information listed, it indicates the drain is frozen. Every time the unit goes into a defrost cycle, water will run down to the freezer floor and build up a sheet of ice. When the ice gets thick enough, the water will start leaking out the bottom of the door. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
April 06, 2012
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