Model #1069515710 KENMORE Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

Bad Part Number for a Refrigerator

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Jackie S -
October 28, 2011
A:

Thank you for your question. There have not been any issues with this door hinge. The part number listed, does show to be a valid replacement. If it will not fit into the door, I recommend exchanging it and ordering another one. Did the original hinge get damaged? It's very rare to have to replace this hinge. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
October 31, 2011
A:

Thank you for your response. I am assisting a friend with this problem. The hinge was not damaged but when they moved they had to remove the doors because of size limitations on a doorway the refridgerator had to go through. The hinge was removed and lost in the ensuing move. I have ordered the hinge twice with the same result. The part of the hinge I will refer to as the pivot is to large in diameter to fit into the opening on top of the door. I do not know if there is an insert in the door to be removed so this new hinge can work. Please advise.

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dc32lefty -
October 31, 2011
A:

I was able to contact the source about this matter and was informed that the part is correct. However, they also informed me that if this type of situation occurs, there is an updated Thimble (insert) # 2182181 that will correct this problem (#9 in picture). It's available at the link listed below. I hope this will help you.

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Scott D -
Sears Technician
November 01, 2011
A:

Sorry, the link did not get posted. It's below.

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Scott D -
Sears Technician
November 01, 2011
A:

Dont want to sound like a smart aleck but if pivot is already to large for hole in door how is a thimble going to work? Is there something on door that has to be removed?

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dc32lefty -
November 01, 2011
A:

Yes, the thimble (insert) that is in the door now will need to be removed and this new thimble will then be used. I hope this will help you.

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Scott D -
Sears Technician
November 02, 2011
A:

Thank you. The thimble that is in door appears to be metal and is either welded or glued in place. Imagine a piece of metal tubing that has been cut from the end aproximately every 1/8 of an inch and then folded outward so as to keep or maintain the integrity of the cylinder or hole. It is these folded over pieces that form a flange that are attached to outer part of door. Can you advise easiest or most efficient way of dislodging this without doing damage to door?

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dc32lefty -
November 02, 2011
A:

The inserts are usually plastic and will pry out of the door. The insert # 9 in the picture you received should pry out. There should be a lip on this sleeve that is in the door now and it should pry out. If this door does not have this, I recommend having a technician check this door to see what will need to be done. You can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
November 03, 2011
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