Model #10678902890 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

my kenmore is leaking water in the refrigerator

A:

The refrigerator is the most important appliance in the whole home. Not being able to know what the issue that your having with the item can be frustrating. I was able to provide you with some information that might help. The first link is the Owner's Manual its always to have a handy thing to have. The other link is a similar question that might help you figure out what can be causing the problem.

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celene -
January 30, 2011
A:

I'm sorry you are having this problem. The information you have already received is correct. When the drain is clear, it will stop leaking. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
February 01, 2011
A:

I have this same model and same problem. I have cleaned the drain out only to have it freeze over a day or 2 later. I have cleaned the drain about 6 times. I make sure the drain is clear by pouring water and bleach down and it flows freely into the drain pan underneath the unit. I have even pushed a small piece of tubing all of the way through to assure it is clear and it always freezes over (at the top of the drain) and will not drain and drains into the refrigerator section. I have found no way to cure this issue. I have resorted to placing a large bowl under the 2 openings from the freezer to the fridg but this only catches a portion of the water. Is the metal plate/tray (funnel so to speak) in the freezer that routes the water from the defrosting coils to the drain hole - is it supposed to be heated? Because this would explain my problem - the water always freezes in this area and freezes over the drain hole (which make sense because it is in the freezer). If this is supposed to be heated to prevent the water from freezing over the drain hole then my energy source for this tray has been corrupted/disconnected...etc. Otherwise I cannot see how this water doesn't always freeze and close off the drain.

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John -
September 03, 2013
A:

John, unfortunately there is no specific reason why this type of problem occurs. However, when the drain does keep freezing, there is a heat probe kit # 819043 that will correct this problem. It's available at Kenmore refrigerator parts and it will come with instructions. If you do not feel comfortable installing this part, you can call 1-800-469-4663 to schedule a tech to come out. I hope this will help you.

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Scott D -
Sears Technician
September 04, 2013
A:

So let me get this straight - you don't know WHY this happenes but you have a fix for it? I find it very interesting that Sears would generate additional sales by manufacturing a defective product and then offering to sell the customer something to fix said problem - and claim ignorance on top of it all. I have been battling this situation for several years now and apparently there are refrigerators that are still being produced with this same problem. If you have a fix for it then you know what is happening. I was looking at replacing this piece of junk and reading reviews. There are people complaining about this very problem on new units. Sorry for the tone of this message but as stated earlier, I've been fighting this for several years. Get the drain working and a day or 2 later it freezes up again - water constantly in the bottom of the unit, in the crisper drawers, on the shelves - so much so that, at times, it runs out of the front of the unit onto the floor.

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John -
September 09, 2013
A:

John, unfortunately this is an issue that has been ongoing for years in many models of all brands and there is no specific reason that can be given in most cases. It could be air migrating back up the drain line creating moisture that will freeze. If the freezer gets excessively cold (below zero degrees), this can occur. It may be just be that the unit needs to be tilted backward. It's possible a particle of something could have gotten trapped in the drain not allowing all the water to run down and it will cause a backup creating this problem. There have been cases, where the defrost heater bowed upward slightly and not enough heat would be generated at the drain. However, unless there is an actual blockage in the drain, the heat probe kit listed will correct this problem. I hope this will help you.

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Scott D -
Sears Technician
September 10, 2013
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Q:

Ice maker quit working Kenmore Model number 106.78902890

A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. If the ice maker has stopped making ice, first make sure the water filter has been changed and purged over the past six months. If the filter is good, the issue you're experiencing will either be with the ice maker (4317943) itself or the water valve (2315576). I was able to find a great troubleshooting repair video that will assist you with determining which part to replace. You will need a ohms/volt meter to perform the test provided in the video. You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
August 17, 2013
Q:

How many cubic feet is my Kenmore Coldspot Refrigerator?

A:

It is always handy to understand and know information about your appliance. Below I attached a link that will help you calculate the dimensions to your refrigerator while your waiting for an expert to respond. I hope this link is helpful!

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Jackie S -
June 24, 2011
A:

This refrigerator is 19 cu. ft.

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Korinna S -
Sears Technician
June 24, 2011
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