Model #10674909401 KENMORE ELITE Top-Mount Refrigerator

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Question and Answers

Q:

Not cooling 106.74909401

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you're having with the refrigerator warming while the freezer is fine. I know how frustrating that is to have happen.

You've done a good job on preliminary checks. Since the fan is working, but nothing is coming out of the diffuser, I would ensure that you have nothing blocking the vent in the freezer. You could also have a defrost related issue if you see any ice accumulation within the freezer. The ice can buildup over time and block the damper with ice. If that doesn't appear to be the case, then the thermistor for the refrigerator could be at fault. The thermistor would need to be tested with a meter to be sure. The part number is 2188820.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope these suggestions help and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
January 12, 2015
Q:

Why is the refrigerator always freezing and seems to be running all the time? 10674909401 Kenmore Elite Top mount refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014
Q:

friddgeratorrr 10674909401 Kenmore Elite Top mount refrigerator

A:

Thank you for the inquiry and for using SearsPartsDirect.com. 

The set point for the freezer is -5 degrees to 5 degrees F and the refrigerator set point is 33 degrees to 45 degrees F. Typically, 37 degrees F for the refrigerator is the normal operating temperature.

For convenience puposes, I have included a blue link below that you  may click on to be directed to our Owners Manual site ManageMyLife.com. to view and download the manual for this model if you wish. Page 11 of the manual covers the temperature adjustments and factory settings. 

Kenmore Owners Manual for Model 10674909401

Let me know if you have any further questions and thanks for using SearsPartsDirect.com. 

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Jeff Wallace Sr -
Sears Technician
October 12, 2013

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