Model #10674269401 KENMORE Top-Mount Refrigerator

  • Cabinet Parts
    3 Results
  • Liner Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Shelf Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Water Dispenser Parts, Optional Parts
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

Kenmore coldspot

A:

Ice build up is usually due to air getting in through a door gasket that is not sealing completely.  This air will condensate and freeze, eventually becoming frost.  Your first effort should be to clean the door gaskets to your refrigerator and freezer doors thoroughly.  Another consideration would be the defrost system.  When the back panel builds a thick frost, it can also mean that the defrost system is not working.   I have located a link that will discuss your situation in more detail.  
Click here to view the link.  Though this link discusses a different model number,
the mechanics are likely going to be very similar.Keep in mind that an expert will be
responding within the next two business days if not sooner and will likely offer you more information and
instruction.  If you feel you would need further assistance,  or if you feel like you would be more comfortable
having an expert resolve your issue, I would strongly recommend Sears Home Service.com.  Click here to open to
their page for home service.  I hope this will help you and have a nice day.

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Henry -
May 03, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the icing up condition and icemaker. If the fan motor is still running, this will be a problem with the defrost system. It could be caused by the defrost control board, the heating element or the defrost thermostat. As the frost builds, it will cause the temperature to rise, which can stop the icemaker from working. In this case, you can turn the unit off for 24 hours, to allow it time to thaw and leave the freezer door open. When all the ice is gone, the unit will start cooling again and the icemaker should also work for a few days until the frost accumulates again. This will allow time to have it checked. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
May 06, 2013
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Q:

Why won't the dispenser work?

A:

Most of the time the water line in the back of the refrigerator will freeze causing this problem. There is a deflector #2254458 that snaps onto the back of the crisper divider and there is also an insulation kit #4388891 for the water lines. To check the water valve you can take the outgoing tube loose and energize the water switch. If water comes out under pressure the valve is ok. If no water comes out then replace the valve. These parts are available at www.partselect.com . If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician

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