Model #10674264401 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Warm Refrigerator 10674264401 Kenmore Top mount refrigerator

A:

Thank You for contacting SearsPartsDirect.com

I understand your frustration when your fridge is not working properly. I recommend checking your freezer for frost build up. If you have any frost build up then you will need to unplug the unit for 12 to 24 hours depending on how bad the frost is. When there is frost it can block the damper from opening and allowing the cold air into the fresh food section. The frost build up could be due to a faulty defrost timer/thermostat or the door gasket needs to be replaced.

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Desirea -
Sears Technician
December 27, 2014
Q:

Kenmore Ice-Maker

A:

I'm sorry to hear that you are having some difficulties with your ice maker. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Joseph P. -
October 26, 2011
A:

Thank you for your question. I know it's disappointing when the icemaker stops working. First, check for a frozen fill tube behind the icemaker. If the tube is frozen, a hair dryer can be used to thaw it out but be careful not to get it too hot. If the tube is frozen the water valve will need to be replaced. If the tube is clear, this icemaker has some test terminals on the module that may help determine what the problem is. To access the terminals, the acceler- ice will need to be removed (first picture) and then pull the front cover off of the icemaker. The terminals will be marked (second picture) and using a well insulated jumper, place it between the L - V terminals. Be careful this is a hot (live) check. With the jumper in place, water should flow to the icemaker. If water does flow, the icemaker # 4317943 will need to be replaced. If no water flows but you can hear a humming noise, the water valve # 2188808 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. A technician may be needed to make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, reply to this thread and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
October 27, 2011
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