Model #10674262400 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Bad thermostat? 10674262400 Kenmore Refrigerator

A:

Thank you for choosing SearsPartsDirect.com.  I can certainly understand how frustrating it can be when your refrigerator is not working properly.  I did look into the model number you have provided, and I have found information to assist you. 


If the compressor is trying to start but just hums and quits, this could be a locked (stuck) compressor or the start kit is weak. The only way to determine this is to use a kit called a hard start kit on the compressor. If the compressor starts and runs (now the amprobe will be needed to check the run amps) and the amps are ok, the start kit will need to be replaced. If it still won't start, the compressor will need to be replaced. A technician is normally required to make these checks. 
 
To replace the start kit, the relay should be plugged directly to the compressor terminals. Simply pull the relay off and take the wires loose. Plug the new relay back on the terminals and reconnect the wires. To check the start mechanism on the compressor, you will need a volt/ohm meter and amprobe. Normally a technician is required to make this check. 

If your unit is not cooling properly then the thermostat may be the issue. 

First disconnect power to the unit. Now drop the control housing down by removing the screws (see picture). With the housing down you will have access to the thermostat. Before removing the thermostat, pay attention to how the sensor is mounted (see picture) and install the new thermostat. If you need more assistance, please resubmit your question with more details.

If nothing is running and when you turn the thermostat dial, it starts up again, the thermostat # 2210491 will need to be replaced. The contacts are sticking. If the fan motors are running, it means there is power to the compressor but it's not starting. This can be a weak compressor and a new start kit may be needed. If nothing is running and you unplug the unit for a few seconds and when reconnected, it comes back on, it indicates the defrost control board # 2304099 has failed.


You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".

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HFederico -
Sears Technician
August 11, 2014
Q:

How do i test the compressor relay 10674262400 Kenmore Refrigerator

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there are problems with the refrigerator.
 
Glad to help out.  I’m looking at your Kenmore Refrigerator model number 10674262400.

To check the start mechanism on the compressor, you will need a volt/ohm meter and amprobe. Normally a technician is required to make this check.

If the compressor is not starting at all and it doesn't even try, the best check is to ohm it out. First disconnect the power from the unit and now remove the start kit (relay/overload) from the compressor. This will allow you to check the compressor terminals. Using an ohmmeter now, place the probes across each of the terminals. If there is no reading at all, it means the compressor winding is open and the compressor will have to be replaced. If you get a reading across all 3 terminals, the compressor is probably ok.

If the compressor is trying to start but just hums and quits, this could be a locked (stuck) compressor or the start kit is weak. The only way to determine this is to use a kit called a hard start kit on the compressor. If the compressor starts and runs (now the amprobe will be needed to check the run amps) and the amps are ok, the start kit will need to be replaced. If it still won't start, the compressor will need to be replaced. A technician is normally required to make these checks.

To replace the start kit, the relay should be plugged directly to the compressor terminals. Simply pull the relay off and take the wires loose. Plug the new relay back on the terminals and reconnect the wires. To check the start mechanism on the compressor, you will need a volt/ohm meter and amprobe. Normally a technician is required to make this check.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: www.SearsServiceCrew.com
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
August 08, 2014
Q:

Freezer isn't cold anymore. only cool I hear a fan running but not sure I hear the compressor. 10674262400 Kenmore Refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Sorry to hear of the issue with the refrigerator no longer cooling, I know how concerning that is.
You will need to pull the unit away from the wall and touch the compressor to see if it's running. If the compressor isn't running at all, there could be an issue with the start relay or capacitor. Usually you'll hear a clicking sound in that case. 
If the compressor is running, there will be a fan near it that should also be running. If the compressor is running but there is not cooling, it could indicate a sealed system issue with the compressor that would be costly to fix. 
However, to know what's running or not, you will need to physically check the compressor. 
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
August 07, 2014

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