Model #10674234401 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

the ice cubes in freezer melt together to form solid mass

A:

The Refrigerator is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
September 18, 2011
A:

also did a search and one suggestion was the cooling coils on bottom..looked and, guess what, completely blocked with stuff..got vac and cleaned..will see what happens.

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Darrell -
September 18, 2011
A:

Thank you for your question. I can understand your concern. The information you have received from Pvalde is correct. I see you have found what could be causing this problem with the clogged coils. However, unless a lot of ice is used regularly, it is normal for the ice cubes to fuse together. For more assistance, reply to this thread with the complete model and serial number and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
September 20, 2011
A:

model is 106.74234401 serial ES1614705

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Darrell -
September 21, 2011
A:

As stated previously, it is normal for ice to fuse together. Unless a lot of ice is used regularly, the ice will fuse and eventually form a huge block. In this case, you will need to empty the bucket periodically. Another possibility that will speed up this process is, if there is not a full load in the freezer. If the freezer is less then half full, it can allow the temperature to fluctuate to a higher temperature during the off cycle and especially during the defrost cycle. In this case, loading the freezer with more food or just placing some ice in it will help. I hope this will help you.

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Scott D -
Sears Technician
September 22, 2011
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