Model #10674202401 KENMORE ELITE Top-Mount Refrigerator

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Question and Answers

Q:

Refrigerator Capacity 10674202401 Kenmore Elite Top mount refrigerator

A:

Thanks for the inquiry and for being a valued member.

Based upon our records, this Kenmore refrigerator features 22 cu./ft. of total capacity. 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
July 08, 2015
A:

Thanks SO much Jeff!

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SG -
July 09, 2015
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Q:

Kenmore Elite frig making popping noise intermitently 59673503201 Kenmore Elite Kenmore refrigerator

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Kenmore Elite refrigerator. I am so sorry it is making a popping sound that is causing you concern. I will be happy to help you with this. 

Your post included two different model numbers, 59673503201 and 106.74202401.  Are you having this issue with both models? Is this a new issue with a refrigerator you have had for a while, or is the refrigerator new? If the refrigerator is new, the popping noise is probably normal and not a reason for concern. Each refrigerator sounds a little different. A hissing or popping noise sometimes happens when the defrost heater is on. It is the ice melting on to the heater as it evaporates. Sometimes you can also hear a popping with the inside walls contract and expand from the fluctuation in the temperature. 

If the refrigerator isn’t new, but the sound is, the issue needs further investigation. Pinpointing the location of the noise is important. Try unplugging the refrigerator and listen to see if the noise continues. If it does, it is possibly a compressor issue. The compressor should only be tested and replaced by a technician qualified to work with refrigerants. If you have narrowed the issue down to the compressor, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
December 15, 2014
A:

Thanks Linda. My frig is the model 106.74202401. I didn't realize that other model number was included in my earlier message. I have owned this model 106.74202401 frig for 7 or 8 years and this sound is definitely new and I have not heard the frig make this sound before. The sound occurs only intermittently, so I'm concerned about unplugging the frig for a long period to see if the sound continues. Is there another way to pinpoint the location of the sound?

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LaRae -
December 16, 2014
A:

Thank you for the quick response and the additional information. If you are unable to unplug the refrigerator when it is making the noise, then the other option is to rule out other possible issues. Do you notice more frost in the freezer before the defrost cycle? If so, the excess moisture may be what is causing the popping when the defrost cycle begins. An increase in moisture could mean that the door gaskets are no longer making a good seal. You can test them with a dollar bill. Close the dollar between the door gasket and the cabinet. Pull the dollar bill out. If it slides out easily, the gasket is bad. If it takes a firm tug to remove it, the seal is good. Conduct this test on several places around the door. 

Do you clean the condenser coils regularly? A build-up of dust on the coils makes the compressor work harder. Try cleaning the coils to see if it helps relieve the issue. While you should not do anything with the compressor, you can check the components going to it. The relay, capacitor, start device, and overload can be tested with a multi-meter. If you are not comfortable conducting these types of tests, I recommend you have a technician do them for you. 
I have included the link below to our refrigerator repair guides. You will find helpful tips such has how to clean the coils in the guides.

I hope this helps. Thank you again for choosing Sears. 
 

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Rachel Morgan -
Sears Technician
December 16, 2014
A:

I got an email that you have an answer to my question, but there is no question in this email chain.

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LaRae -
December 16, 2014
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Q:

What parts are needed for our refrigerator that periodically shuts off?

A:

It can be a real nightmare when your refrigerator fails to operate properly. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
January 31, 2013
A:

Thank you for your question. I know it's frustrating when the refrigerator stops working. Based on the information listed, the most likely problem will be with the ground fault breaker and not the fridge. Ground fault breakers are not recommended to be used with any major appliance. I would suggest installing this fridge in a location, where there is a regular three prong grounded wall outlet and try it there, for a couple of days. Now, if the fridge still stops and has to be reset, then the control board # 2304146 will need to be replaced. I hope this will help you.

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Scott D -
Sears Technician
February 01, 2013
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