Model #10673832302 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Freezer Door
    3 Results
  • Shelf
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  • Liner
    3 Results
  • Unit
    3 Results
  • Refrigerator Door
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

refrigerator collecting ice

A:

I understand how it can be frustrating when the refrigerator is nit functioning properly. I have done some research on the Manage My Life website and have located a link similar to your issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
July 14, 2012
A:

Thanks Priscilla, but that answer does not apply to my problem or my model. The water is collecting in my refrigerator section, and freezing there. No water in the evaporator pan underneath either.

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Ken -
July 14, 2012
A:

Thank you for choosing ManageMyLife.com and allowing us the opportunity to assist you. The drain tube in this model, will not run outside the cabinet. It's inside the cabinet wall and is not serviceable. However, there is a way to clear the drain, so it will function again. Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. I have provided the illustration below. SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. If you have any more questions Continue this existing thread. Just log back into the website, go to your profile and find your question you asked and then click on join the conversation and provide that information. This will speed up the process for you and save you time.

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James -
Sears Technician
July 17, 2012
A:

Thanks James, That is exactly what happened. After defrosting, the water is no longer collecting in the refrigerator. Clicking on your illustration did not enlarge it. Would you try to enter it again so it can be enlarged??

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Ken -
July 18, 2012
A:

I am sorry that the illustration was too small. Click on the link below to view the illustration in its full size..

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James -
Sears Technician
July 18, 2012
A:

Thanks James, now I can read it, and copy it for future reference should I need to fix the problem again.

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Ken -
July 19, 2012
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Q:

What is the size - cubic feet - of my refrigerator. its a kenmore model # 106.73832302. The info is not in the manual or on the sticker in the frig

A:

The cubic feet for this model would be 18 cubic feet.

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Jerome G. - Personal Solutions Manager -
Sears Technician
June 09, 2010

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