Model #10672203200 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Freezer Door
    3 Results
  • Water Dispenser
    3 Results
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Error Codes

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Question and Answers

Q:

Ice maker not making ice

A:

I know how important it is to have a good working ice maker in the home so that you can enjoy some ice cold beverages. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your ice maker troubles while you wait for your expert response.

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Joseph P. -
August 08, 2012
A:

I know that it can be very difficult to have issues with your ice maker. If you don't have any water or ice in the mold of the icemaker try these instructions. If the icemaker is full of ice and not ejecting any, then replace the icemaker.

Remove the ice bin from the freezer and look good at the icemaker fill tube above and behind your icemaker. If it is frozen up the water can't reach the icemaker. You can defrost the fill tube with a hair dryer.

If the fill tube isn't frozen up the easiest way to test the water valve is to swap the wires on the water valve. Pull the refrigerator away from the wall and unplug it.

Remove the cover across the bottom at the back of the refrigerator.

The wires for the solenoid coils on the water valve are in pairs. Unplug the wires from the solenoids and reverse them.

With the ice bucket out of the freezer so you can see the icemaker.

Plug the refrigerator in and open the freezer door. Hold the light switch in and get someone to depress the cradle on the dispenser for water. The water should run into the icemaker. If water runs into the icemaker you need a new icemaker. If the water doesn't run into the icemaker you need a new water valve. If you don't feel comfortable doing this, just click on this link to schedule service: Sears Home Services . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
August 10, 2012
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Q:

Why is my fridge leaking water down the back of the inside?

A:

The reason why water is leaking down from the freezer compartment is because the defrost drain trough is plugged with an ice blockage. When the unit goes into a defrost mode the melted ice has no place to drain and will leak down into the fresh food section.

In order to access the defrost drain trough will require removing the rear panel inside the freezer compartment. (See image below)

You will need to remove:

  • Ice maker
  • Shelves
  • Freezer floor
  • Freezer floor base
  • Air tower
  • Rear freezer panel
NOTE: Disconnect the power cord before servicing.

I recommend calling a service technician to repair your refrigerator.

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Joey S -
Sears Technician
May 01, 2009

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