Model #10671282102 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Freezer Door
    3 Results
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Error Codes

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Question and Answers

Q:

kenmore refrigerator not cooling

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide the model # so your expert will be able to provide you the best possible answer. Just click on reply below and the provide the required data.

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Priscilla V -
September 28, 2011
A:

I have a top freezer 21 cu.ft. refrigerator/freezer that the fridge is up to 49 degrees at the coldest setting, the freezer is down to 20 degrees, I hear the fans running but can't seem to get the temp down. On a rare occasion I have heard a knocking sound when I think the fan or compressor is kicking on. Anybody have any advice?

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carl -
September 28, 2011
A:

From the description you give I suspect there is a defrost problem.

If the freezer coils ice over then there will be no air circulation. I'd suggest you first check for a build up of ice in the freezer section.

If you can provide a model number I can provide you with more information on how to check and repair this problem yourself.

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Fred M -
Sears Technician
October 02, 2011
A:

I have a Kenmore 106.71282102 Refrigerator with this problem. The freezer is cold but the refrigerator is too warm. Paul

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Paul -
September 24, 2012
A:

First make sure the fan in the freezer is working. Next check if there is any frost build up on the rear panel and evaporator. If the ice builds up then the air flow to the refrigeration section is blocked. The particular refrigerator uses an adaptive defrost control board to control the defrost cycle. If the unit is frosted up then I suspect the control will need to be replaced. It is located in the refrigerator section and can be a do-it-yourself is needed. Check the fan and frost and reply with any additional details.

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Fred M -
Sears Technician
September 25, 2012
A:

Thanks. The fan is not running. I am moving all of the food to another refrigerator so that I can turn off the refrigerator for 24 hours to see if that helps. Paul

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Paul -
September 25, 2012
A:

Let me know if it helps. The problem may just be a bad fan motor.

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Fred M -
Sears Technician
September 28, 2012
A:

I have the same problem but my fan in the freezer is working. What next?

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Matt -
July 07, 2013
A:

Matt, If the fan is running but the freezer is not working then first check for a frost build up that would indicate a defrost problem. A defrost problem/frost build up would prevent cold air to circulate to the refrigerator section. If neither the freezer or refrigerator sections are cooling then next touch the condenser coils. They should be hot to the touch is the unit is refrigerating. There may be a condenser fan in the back of the unit next to the compressor and it must work. You can reply below with any additional details for further assistance.

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Fred M -
Sears Technician
July 09, 2013
A:

There was ice built up near the passage between the freezer compartment and fridge, but more around the clips holding the plastic housing (which holds the styrofoam diverter) than blocking air flow, but I may have missed some ice that had thawed. I defrosted/thawed the fridge then turned in on again at 8 pm last night. I also installed the 12 ga copper wire from the heating element down the drain tube, as some have suggested. Little to no frost build up overnight. I manually reset the defrost timer and the heating element kicked on, from what I've read I can assume both the defrost thermostat and heating element are fine, correct? Should I just go ahead and order the defrost timer? I am not sure if this can ever be a one-time thing or whether a part is failing. Also, as of this morning, empty fridge was only down to 45 F and freezer down to 8 F - should it take a full 24 hr to get to temp? Thanks!!

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Matt -
July 09, 2013
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Q:

how many cubic feet of storage space does my refrigerator have?

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
February 16, 2012
A:

Your model 106.71282102 refrigerator is a 22 cubic foot refrigerator. I could not find the capacities of the refrigerator and freezer compartments. The total capacity is 22 cubic feet.

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Jimmy K -
Sears Technician
February 17, 2012
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Q:

leaking inside refridgerator

A:

For troubleshooting information I always go onto the Sears Home Services website. I have attached the link below. Hope this helps!

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Alina F. -
July 10, 2010
A:

Generally speaking when water is dripping onto the top shelf is an indication of a stopped up defrost drain hole. The ice maker fill tube is likely leaking or splashing over behind the rear panel inside the freezer and the drain trough drain hole under the evaporator coil is likely stopped up with an ice blockage. When the refrigerator goes into a defrost cycle the melted ice can not go down the drain tube because it's frozen over so the water finds a path down through the floor of the freezer and into the fresh food section and will drip onto the shelf. Check the ice maker fill tube too; it could have come loose from where it attaches.

I recommend disconnecting the power cord from the power source and remove the rear panel inside the freezer and thaw out the ice blockage. Note: Use caution around the evaporator coil when thawing out the ice blockage. The thin aluminum fins are very sharp.

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Joey S -
Sears Technician
July 13, 2010
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