Model #10671192107 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

Why does my freezer department leak water into my refrigerator.

A:

It can be a real headache when water starts leaking from your freezer into your refrigerator. I did some research and provided a link to a similar question and answer on our site. I hope this will shed a little more light on the issue until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
April 08, 2013
A:

Thanks for the information about your refrigerator model 10671192107. I will be glad to assist you. Based on your description of the water leaking into the fresh food section it appears that the defrost drain trough is blocked and not draining into the pan below. The drain trough will need cleaning to resolve the issue. Here is the method recommended, first you must totally deice the entire unit by unplugging with doors open for about 8 – 10 hours. (Secure your food elsewhere and be prepared to clean water from fresh food section and floor).  Once the ice has all melted you will need to remove the back evaporator cover, air tower and fan motor included from the freezer section. With the evaporator cover off you will see the trough under the evaporator, clean any loose debris then use air pressure to flush the drain hole and tube. Test with warm water and baking soda mixture to be sure it flows to the pan under the unit, repeat process until clear. Reassemble freezer cover and tower in reverse order as removed. If this problem reoccurs, there may be a need for a heater probe in the drain trough. I hope this helps, if you need additional assistance please reply with added details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 10, 2013
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Q:

Freezer drain tube keeps freezing up and water gets in refrigerator section

A:

The drain tube that carries away water from the defrost cycle has most likely become clogged with dust/dirt etc. This tube needs to be cleaned to prevent the water from freezing in it. The tube may be located on the back of your refrigerator, or it may run inside the refrigerator liner, the latter being more difficult to clean. Locate both ends the tube, this may require taking the cover off the back compartment area where the compressor is located, and also the evaporator cover usually in the back of the freezer. If there is an ice build up this will need to be removed first, DO not attempt to chip this ice away as damage may occur to the liner or evaporator, it is best to just let this ice melt. Once all the ice is melted away then the tube needs to be cleaned for the whole length of it, you can do this with compressed air or a 'trombone cleaner' can also work very well and can be purchased at most music stores. If you see excessive ice build-up on the left side of the evaporator that could be caused by water leaking from the ice maker fill tube, then you may need to install a special fill tube kit (part 2203024) that will prevent water from splashing out of the top of this tube and causing freezing problems on the left side of the evaporator. This could also cause the drain pan to freeze and could be causing to contributing to your problem. The procedure for installing this fill tube kit is shown in the image below.

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Landell -
Sears Technician
June 09, 2010
Q:

What is the cubic foot of my Kenmore refrigerator 106.71192107?

A:

I checked the model number that you submitted and your refrigerator is a 21 cubic foot model. Please resubmit your question if you need further assistance.

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Mark T Personal Solutions Manager -
Sears Technician
February 20, 2010

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