Model #10670274991 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Freezer Door
    3 Results
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Error Codes

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Question and Answers

Q:

Why is water dripping from the top airflow vent from the freezer into the refrigerator?

A:

Your symptoms point toward a frozen defrost drain tube in the freezer. During the automatic defrost cycle, condensate melted off of the evaporator coils drips down into the drain pan. This water should drain down to a collection pan at the bottom of the refrigerator. Since it is frozen or clogged, the water is leaking into the refrigerator. If you do not feel confident in removing the rear freezer panel and defrosting/clearing the drain path, I recommend calling a service technician to correct this problem. If you are able to complete this procedure, you may be able to correct the problem yourself:

Unplug the refrigerator to disconnect electrical power.

Remove all items out of the freezer and pull out the bottom floor.

Remove the screws that hold the icemaker to the side wall in the freezer.

Disconnect the wire harness plug and pull the icemaker out of the freezer compartment.

Remove the screws that secure the back panel in the freezer and carefully pull it out. CAUTION: Internal metal edges can be sharp. Protective gloves are recommended.

With the back freezer panel removed, you should be able to defrost and clear the defrost drain tube. After clearing out any ice, you may pour hot water down the drain to make sure the it is completely clear.

Reassemble the freezer and monitor the performance. This procedure may correct your problem if the drain is properly cleared and stays clear.

Use a hair dryer to defrost the frozen drain pan.

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Jimmy K -
Sears Technician
April 23, 2008
A:

Thanks Jimmy K. I'll give this a try.

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ray -
January 06, 2011
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Q:

Why does my refrigerator not defrost?

A:

The model is repairable and the parts are still available. Repair of the defrost circuit would require a working knowledge of basic electricity, use of a volt/ohm meter, and ability to read a technical schematic.

If you have a meter and would like to attempt repair, the following process should help.

  • Unplug the unit to avoid shock hazard.
  • Remove the back panel in the freezer section.
  • Disconnect the harness from the wall of the freezer section.
  • Measure the resistance from the pink wire to the white wire in the freezer harness. We should have about 27 to 33 ohms of resistance.
  • If the defrost bimetal is open or the defrost heater is open, no defrost will occur.

The process of requesting a service call is to call 1-800-4my-home (800-469-4663).

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Plumbing Bucket -
Sears Technician
June 10, 2008
Q:

My freezer will not defrost. Kenmore refrigerator model 10670274991.

A:

This refrigerator has a mechanical timer inside the console in the fresh food section. In the image below, the defrost timer is key # 4. The timer is mounted inside key # 12. There is a small hole in the bottom of key # 12 to advance the timer into defrost.

Use a small flat blade screw driver and turn the timer clockwise until to fans and compressor turns off. The unit will then be in defrost and you can see if the heater turns on. If there is no heat, there will be an issue in the defrost circuit. If the heater activates manually, the timer would be at fault.

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Plumbing Bucket -
Sears Technician
June 02, 2008

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