Model #10670272990 KENMORE Top-Mount Refrigerator

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  • Freezer Door
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Question and Answers

Q:

water in refrigerator compartment 10670272990 Kenmore Top mount refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I agree with what the technician had stated, this is most likely caused by a defrost issue in either the defrost thermostat, timer, or heater. I don't know how long ago the technician was there, and whether any of these components were addressed at that time, but it definitely sounds like it's acting up again. 
Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. A hair dryer works well for this. Just be careful not to get it too hot. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator temporarily until the defrost system is addressed.
If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
June 28, 2014
Q:

replace thermostat control on refrigerator

A:

Hello _BUD_, I can understand how frustrating it can be for your refrigerator to not be working properly. While your waiting for an expert answer you can visit the SearsHomeServices website and use the service scheduler I have provided the link below. I hope your refrigerator will soon be working properly!

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Jacqueline S -
June 24, 2010
A:

The temperature control is mounted to the console in the refrigerator sector.

The image below may help you with this project.

There are two screws, see arrow, that you remove and pull down and forward to release the console. The thermostat is inside the console.

Remember to unplug the refrigerator first.

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Fred M -
Sears Technician
June 26, 2010
See more answers
Q:

Why does the fan in the freezer section of my refrigerator make noise?

A:

The issue most likely is the freezer fan hitting ice that has built up on the fan shroud. The image below shows the fan and the removal process. The fan if running would not have to be replaced, only the ice removed from the shroud. This can be accomplished with a hair drier.

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Plumbing Bucket -
Sears Technician
May 13, 2008

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