Model #10670104001 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
  • Water Dispenser
    3 Results
Find part by diagram >

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

water is leaking inside fridge and collecting under both crisper drawers. I need troubleshooting to determine where the problem is?

A:

I can understand the frustration with the refrigerator. While you are waiting for your expert answer, I have found a link that will provide some information and troubleshooting for the issue. It does include an image of the instructions from the tech manual. I hope this will help you.

Read More
aashe -
June 06, 2011
A:

The problem is a clogged drain most likely.

Under the evaporator coils in the freezer is a metal drain pan that collects the water from the defrost cycle. The drain pan directs the water through a drain tube to the back of the refrigerator cabinet. From there there is a plastic hose that goes down to an evaporator drain pan where is should evaporate.

You can remove the ice maker and rear panel covering the evaporator. If the drain pan is frozen then it will have to be thawed out.

One thing to do first is to simply transfer the frozen food to the refrigerator section and turn the unit off. With the refrigerator door shut the food should stay frozen for several hours.

With the freezer door open the ice in the evaporator should melt overnight. Check the drain pan near the compressor and it should be full or new full or water if everything is now draining.

If it drains then you may be okay. If no water drains then there is still a blockage. Compressed air is the best thing to try and clear any blockage in the freezer drain.

I don't suggest picking at the ice with a knife. that might hit a coil and cause a freon leak.

Give the thawing out a chance and see if the problem repeats.

Read More
Fred M -
Sears Technician
June 07, 2011
A:

I'm working on this very same problem today. I have a similar model, but number 106.70104001. I'm trying to remove the bottom floor of the freezer to get closer to the drain hole, but it is secured with hex screws and I can't determine the size. I haven't found a suitable socket to remove these screws! I checked the parts list but it does not indicate the size. Does anyone know the correct size?

Read More
Melanie -
June 07, 2011
A:

I'm sorry you are having this problem. Normally most hex head screws will be 1/4". The information already listed is good. I'm also listing another method to clear the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. If you would like more assistance, additional details will be helpful and I will be glad to assist you further.

Read More
Scott D -
Sears Technician
June 15, 2011
A:

Thanks,Scott. I was able to fix my problem due to the advice above. Meant to give you 5 stars, but hit the wrong thing and can't change it now.thanks!

Read More
Melanie -
June 15, 2011
A:

Fred M., you mention letting the ice in the evaporator thaw overnight. Can you estimate hours needed -- "overnight" starting in the morning is 24 hours, but starting in the evening is only 8-12 or so. That's a pretty big difference.

Read More
GreenGardener -
June 16, 2011
A:

Overnight should get rid of most of the ice if the freezer door is left open.

Read More
Fred M -
Sears Technician
June 16, 2011
See more answers

Top Parts