Model #10667828791 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Our refrigerator Kenmore 10667828791 is not cooling well. The freezer is working. We cleaned the gasket and it's torn in some spots. Another other ideas?

A:

I understand your Kenmore Refrigerator is not cooling correctly, you would like some information on replacing the gasket. I found a question in Manage My Life under the Answers button that was similar to the one you asked. This information should be helpful to you. I attached the link below. I hope this helps!!!!

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Raquel F -
July 28, 2010
A:

Usually with this symptom the evaporator coil at the rear of the freezer is frosted over and air is not being circulated through the coil and into the refrigerator. To confirm this look at the lower back of the freezer and see if there is frost built up. If there is frost on the panel around the fan, the evaporator is frosted over.

Begin by unplugging the refrigerator from the wall.

If there is frost remove the food from the freezer. Remove the icemaker by removing the 2 screws above the ice mold and pull the icemaker away from the wall. Unplug the icemaker from the wall and remove it.

Remove the screws in the back cover and remove it.

Defrost the evaporator coil with a hair dryer. Do not use a sharp object to remove the frost and ice. The evaporator coil is aluminum and easily punctured.

This will make the refrigerator work 5-7 days and the coil will frost over again. The defrost system consists of the defrost timer, defrost heater, and the defrost termination thermostat. One or more of these components has failed to cause the frost build up.

You can test this system after the freezer has reached temperature by turning the shaft in the defrost timer clockwise slowly until the compressor and inside fan turn off. Wait 5-10 minutes and look at the bottom of the evaporator color. If the heater is glowing the defrost timer is the problem.

To access the defrost timer shaft remove the plastic plug to the left of the thermostat knob. If the heater doesn't come on the problem will be the defrost heater or the defrost thermostat. You can check them with an ohm meter. They are both on the evaporator coil.

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Jimmy K -
Sears Technician
July 29, 2010
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Q:

My Kenmore Coldspot has water under the lower food baskets, presumably from the defroster. I think I need a part to connect the defroster drain to the defroster

A:

Maybe the manual will help, here is the manual for your refrigerator http://www.managemylife.com/mmh/owner_manuals/6519/KENMORE-Top-Mount-Refrigerator-L0810464?brand_name_search=10667828791

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KM1 -
June 22, 2010
A:

I did look at the manual and it does not offer troubleshooting for this problem.

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Bill_Levinson -
June 22, 2010
A:

This type of problem is normally caused by a frozen or clogged defrost drain that is under the evaporator behind the back wall in the freezer. If you can unplug the refrigerator and remove the inside back panel in the freezer, you will likely find the drain hole in the collection pan under the evaporator frozen. You will need to pull out the ice maker (if installed) and the bottom floor of the freezer to get the back panel of the freezer off. If you can defrost this collection pan and pour some hot water down the defrost drain tube, then you can likely correct this problem yourself (without replacing any parts).

If you need more help, submit additional details and we will assist you further.

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Lyle W -
Sears Technician
June 24, 2010
A:

Lyle W, I recall doing that and running a wire down the drain hole; it comes out in the lower part of the refrigerator. I don't see how it makes its way into the pan below the refrigerator afterward, which is why I think there is a missing connection. I can try again, though.

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Bill_Levinson -
June 28, 2010
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