Model #10667373801 KENMORE Top-Mount Refrigerator

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  • Liner Parts
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  • Refrigerator Door Parts
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Question and Answers

Q:

Why are there water droplets on the freezer ceiling?

A:

with the refrigerator freezer dripping water can be quite a concern. I have taken the time to research on the Manage My Life website and have located similar information towards your issue. While you are waiting for a detailed reply from an expert I have attached the link below. Hope this helps!

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Priscilla V -
March 13, 2012
A:

Thank you for your question. If this is actual water drops on the ceiling of the freezer, it would indicate the freezer is not freezing properly and it can also cause a cooling problem in the fridge section. This could be from an incomplete defrost that can occur sometimes with this type of defrost control board. If this is taking place, the defrost control board would need to be replaced.

If these water beads are freezing, it would indicate the freezer is ok but air is leaking inside the cabinet. Check the door to make sure it's closing good and also the gasket for gaps. If the door gasket has a gap or gaps, a hair dryer can be used to smooth the gaps out. Just be careful not to get the gasket too hot. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
March 14, 2012
A:

The freezer seems very cold and my food is frozen solid. There aren't any new droplets on the ceiling since I cleared some ice in the back of the freezer. I've checked the door rubber seals and gaskets to make sure that no air is escaping. I don't feel any cool air coming out of the door. The fridge seems to be cool but I don't know if the temperature is right. I can feel (sometimes) cool air coming through the vents inside the fridge. There was some ice forming on the opening on one side and when I took it off, I could feel cool air coming through. Now there is air only on the one side and sometimes none at all. If the defrost control needs to be replaced, then there really is nothing more I can do. Is that correct? How can I avoid this in the future? If I need to defrost, how often?

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Lina -
March 14, 2012
A:

Lina, if there is no frost accumulation on the back wall and if the fridge section is cooling ok, the defrost system is working. If there are no new droplets, it would lead to an air leak. At some point the door may not have been closed all the way. When the defrost system fails, you will notice a thick frost build up on the back panel in the freezer and the fridge section will stop cooling. I hope this will help you. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
March 15, 2012
A:

As it turns out, the repairman is here and says the small fan in the freezer stopped running. It was stuck for some reason. So he is repairing it now. The fridge was bought in 2009. I would have thought it should have lasted longer than 3 years.

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Lina -
March 15, 2012
A:

Lina, i just bought a fridge a month ago and had the same problem. The guys who came out with the third unit told me that the problem with the seal is not the seal itself, but AN AIR LEAK WHERE THE PLASTIC BODY OF THE FREEZER UNIT comes up against the metal framework of the refrigerator body. To look at it you wouldn't think it was anything, but it's INSIDE the seal itself, which closes on the outer metal frame. SOLUTION- they all had the problem, but i liked the fridge so i took some plain old silicone caulk ( white) and squeezed it into the tiny gap - mostly at the two bottom corners for my unit - so that they were sealed and let it dry. No ice in the freezer now...... Good Luck !

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Mike -
March 15, 2012
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