Model #10664939401 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

After restoration of power to my home, why won't my refrigerator turn on? 10664939401 Kenmore Refrigerator

A:

Hurricane Sandy has done a lot of destruction and it seem like it didn't stop from damaging the Kenmore refrigerator. I hope the link provided below is helpful while waiting on specific information on your model .

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Anna T -
November 02, 2012
A:

What link?

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Shirley -
November 02, 2012
A:

Where is the link you mentioned in your comment?????????

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Shirley -
November 02, 2012
A:

A blue colored set of letters at the end of the Anna T post. I can see the link using a Firefox browser. What browser are you using? One method is to move the thermostat back and forth several times and to tap it to see if the refrigerator come back to life (bad thermostat). The other method is to manually turn the refrigerator light on and off five times, that will temporarily over-ride a faulty defrost control board. Either one requires replacement parts be ordered and installed. The bad defrost board option has a recommendation for a professional technician to do the "involved access" work on the machine. Good luck.

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Adam -
November 03, 2012
A:

I am sorry you have to deal with the after affects of Sandy. I will be happy to help.

The control board is sensitive to power spikes or fluctuations. The board is normally reset by unplugging the power cord for about 30 seconds, then replugging.

Adam provided some helpful advice that will work in some cases. Try turning the thermostat knob all the way off and back on a couple of times and also tap on it. If the unit comes back on the thermostat will need to be replaced. If the unit still won't run, the defrost board may probably failed. By pressing the light switch 5 times it may activate the board. If the unit comes back on by this method, the defrost board will need to be replaced. These parts are located inside the control housing, which can be difficult to gain access to, especially the board. I recommend having a technician check and repair this unit.

Can you hear the compressor running or is there a clicking noise now when it tries to start? If it makes a clicking noise it indicates either the (relay/overload) is weak or the compressor is locked. If the compressor and motors are all running, the problem could be in the seal system. Again, these are issues that should be diagnosed and repaired by a technician. You can schedule a Sears technician here; Sears Home Services .

I hope the above steps help restore the refrigerator and you can get your life back in order after Sandy. Please reply if more assistance is needed. Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
November 03, 2012
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Q:

What is the cubic feet of refrigerator model 106.64939401?

A:

I did some research at sears.com for you. I put in the model # that you provided and was unable to find that refrigerators information. I suggest that you verify that model #. I have attached the link to sears.com where a Sears associate can help you. I know the expert from managemylife.com will also be able to help you soon

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James -
February 25, 2011
A:

@ James, I actually did that and came up with all of the parts information and schematics, but no cubic foot info. :)

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Kris -
February 25, 2011
A:

Your refrigerator has an overall capacity of 18.9 cubic feet, 5 cubic feet in the freezer section and 13.9 cubic feet in the refrigerator section.

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Korinna S -
Sears Technician
February 25, 2011
A:

Korinna, Thank you very much! Have a great weekend!

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Kris -
February 25, 2011
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