Model #10662862101 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Error Codes

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Question and Answers

Q:

loud knocking noise from frig

A:

Good afternoon Charley.... Older refrigerators can make that noise when the compressor shuts off and the compartment's are leveling pressure. It must be very loud to rouse people from their slumber. I did locate a link that will discuss this situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might wrong with your refrigerator and have a nice day

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Henry -
January 08, 2013
A:

Thanks for the inquiry about the loud knocking sound from your refrigerator; sorry you are having this problem.
There can be many reasons the refrigerator is making a noise. If the technician was unable to locate any unusual noise it must be intermittent. You will need to pin-point where in the unit the noise is coming from.

I suggest you focus on the ice make; they can be noisy when dumping ice into the receiver bucket. Also if the compressor is experiencing high pressures due to a clogged condenser coil it can cycle off making a knocking sound at times.

The key will be, you�re to be near enough to pin-point the location of the sound when it occurs. Freezer section could be ice maker, back lower section compressor.
I hope this helps you solve this issue, if you need additional assistance please reply with added details and I will be happy to respond.

Ron H.

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Ron H -
Sears Technician
January 09, 2013
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Q:

kenmore coldspot , interior water pooling

A:

Manage My Life is a great website to speak directly to an expert who can help you every step of the way to solving the problem you are having. An expert shall have an answer to your question within 24 to 48 hours. Have a great day.

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Alina F. -
June 30, 2011
A:

If you are just accumulating water underneath the crispers it might be from high humidity. In humid weather when the refrigerator door is opened the warm humid air will cause the walls of the refrigerator to sweat and run down to the bottom. You should also check the refrigerator door gasket for sealing. Air leaking into the refrigerator can cause water to form on the shelves and walls.

If you are getting water dripping from the top of the refrigerator liner the drain might be stopped up in the freezer and the water is overflowing and running through the insulation to the refrigerator liner. If this is the case and you would like to repair it yourself follow these instructions.

Disconnect the power from the refrigerator and remove the food from the freezer. Remove the sliding freezer bottom.

If you have an icemaker, remove it. There are 2 screws above the ice mold of the icemaker, remove them. Pull the icemaker away from the side wall of the freezer and disconnect the wires. Remove the icemaker.

Remove the screws that hold the rear panel in the freezer and remove the panel. You now have access to the evaporator coil and the drain pan underneath it.

Defrost the ice from the evaporator drain pan with a hair dryer. Don't use a sharp object to remove any frost or ice from the evaporator coil. The evaporator coil is made of aluminum and is easily punctured.

When the drain pan is defrosted and water runs through it pour 1/2 cup very hot water through the drain to clean it.

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Jimmy K -
Sears Technician
June 30, 2011
A:

thank you, I'm unclear about one thing, I need to take the ice maker off for the purpose of removing the back wall of the freezer ? and behind this wall Ill find what? and you mention removing the plate behind the freever near the bottom of the floor also? This would be to drain it? I think this will make sense more as I actually do it, but would like to know if the company that makes this frig provides diagrams for this proceedure? Thanks so much

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carol haley -
July 04, 2011
A:

carol, you will need to remove the icemaker to remove the evaporator cover, which is the back wall of the freezer compartment. Behind this wall is the evaporator coil and the drain pan for the defrost water. You do not need to remove anything on the back of the cabinet. The evaporator coil and drain pan are inside the freezer compartment. I am sorry we don't have any images. Go to www.searspartsdirect.com and you can see images of the evaporator cover, evaporator, and the drain pan. I hope this helps.

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Jimmy K -
Sears Technician
July 05, 2011
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Q:

Why does food freeze on the back of the top self?

A:

There is a faster motor # 4389142 that can be installed for better air circulation. When using this motor do not use the new blade included. Use the original fan blade. Some air could also be leaking around the air diffuser and leaking down behind it. This will require sealing around the diffuser with some rtv sealant # 482338. Both of these parts are available at www.searspartsdirect.com . You may need to have a technician repair this. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
February 25, 2009

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