Model #10660982991 KENMORE Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Freezer Door
    3 Results
  • Shelf
    3 Results
  • Refrigerator Door
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

refrigerator

A:

I'm sorry that you are having some difficulties with your Kenmore Refrigerator. Managemylife.com is a great web site to receive expert assistance to just about everything I did some research for you at managemylife.com and found an expert answer to a similar question that may shed some light on this problem. I have attached the link below. If you would like to schedule service from a qualified technician I have also attached a link to searshomeservices.com. I hope theses links will be helpful until your expert can respond.

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James -
July 02, 2011
A:

That link for a previous answer that James R. posted in the above response should help you with this failure. You will need to _unplug the refrigerator and remove that inside back wall of the freezer to access and clear that evaporator drain pan. Remove the shelves, ice maker and bottom panel in the freezer before attempting to remove that back panel. Here is a link for a video that shows some images of a top mount refrigerator with that evaporator cover removed: Video: Refrigerator Not Cooling Repair . This information may help you fix this refrigerator problem.

If you need more help, reply with additional details and we will try to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
July 04, 2011
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Q:

Kenmore 106.60982991 refrigerator

A:

I know how important it is to have your refrigerator looking nice and clean. While you are waiting for an expert answer, I did manage to find a link that will provide you with some good tips to help you with your stain problem. I hope my link is useful.

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Joseph P. -
March 16, 2011
A:

Fluorescent lights cause discoloration of the paint on appliances. Direct sunlight through a window can also cause discoloration.

I recommend you go to http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch and get a Sears technician to look at the refrigerator.

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Jimmy K -
Sears Technician
March 17, 2011
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Q:

Why won't Kenmore refrigerator cool properly, model number 10660982991?

A:

Issue: Why won't Kenmore refrigerator cool properly, model number 10660982991?

Solution: Keep in mind that after a power interruption it may take up to 24 hours before the temperature will stabilize.

Here are some possible causes for you refrigerator not to cool:

  • Control Setting - Look at the dial. Sometimes freezer dials are located in the refrigerator.
  • Vent being blocked - Air flows between the freezer and refrigerator sections to provide proper cooling via air vents. Move any food items that might block the vents.
  • Warm air getting in - If doors are being left open, opened frequently, or if there are poor seals around the door(s). Also food stored in the door of the refrigerator often stays warmer than food in the interior.
  • Surrounding temperature is too low or too high
    • Too low (below 55F) (Winter): (Does not affect standalone freezers) If the unit is in a cold environment such as an unheated garage, basement or outdoors, this may affect the thermostat.
    • Too high (above 110F) (Summer): If the unit is in a hot environment such as a closed garage without air conditioning, on an enclosed back porch, or in direct sunlight, this may overheat the system affecting performance.
  • Condenser coil is dirty - When the condenser coil is dirty it causes the sealed system to overheat and therefore the refrigerator will not cool properly.
    • Clean the condenser coil as follows:
  1. Turn unit off and unplug the cord. Remove toe grill (see picture below) from the bottom of refrigerator.
  2. Vacuum the accumulated dust from underneath the refrigerator and the back of the toe grill.
  3. If you have condenser cleaning brush, brush the coil with the brush and then vacuum again. #Clean toe grill with mild soap and water and put in back in place.
  4. Plug unit back in and reset controls.
  • Defrost Cycle - When the refrigerator goes into defrost, the cooling mode stops and a defrost heater energize to remove accumulated frost from the evaporator (cooling) coil, which causes the freezer temperature to rise slightly.
  • Refrigerator lacks clearance for proper air circulation - Refrigerators require a specific amount of clearance around the cabinet to allow for air circulation. If the refrigerator does not have the minimum clearance required, the refrigerator or freezer cannot cool properly.

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Maria M. - Personal Solutions Manager -
Sears Technician
October 20, 2009

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