Model #10660239900 KENMORE Top-Mount Refrigerator

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  • Optional Parts (not Included)
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Question and Answers

Q:

How to install W10140847 refrigerator heater?

A:

I'm sorry about the difficulties that you are experiencing with your refrigerator . I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like to schedule service and have a qualified technician help you, I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond

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James -
February 09, 2011
A:

The first link you provided does not match the part they sent me. They sent me that same part with the diagram and I had to return it because they said it was the "wrong piece for my refrigerator" after i told them it wasn't going to work. They then sent me the new piece which i have provided a picture of with no instructions. If they want to charge me to have someone install it for me because they didn't send instructions I will be a little irritated. :\

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Corey -
February 09, 2011
A:

I'm sorry you are having this problem. The information and picture you received is correct but it pertains to a different model. Unfortunately, there is not a garage kit for this model. The heat element you received is the defrost heater. This heater would only correct a frosting condition inside the freezer, if the existing element was defective.

The only alternative for this refrigerator will be to either move it to a warmer location or get some type of heat in the area it's in now. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
February 10, 2011
A:

Thank you scott for your answer. I was afraid of that

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Corey -
February 10, 2011
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