Model #10659966803 KENMORE ELITE Side-by-Side Refrigerator

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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Unit Parts
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  • Icemaker Parts
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  • Air Flow Parts, Optional Parts (not Included)
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Question and Answers

Q:

Ice maker vs Control Board - Ice maker not working 10659966803 Kenmore Elite Side-by-side refrigerator

Q:

ice maker not making ice 10659966803 Kenmore Elite Side-by-side refrigerator

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

Component Testing Test Points
Remove the front cover of the modular icemaker. The
following test points are now accessible.
N - Neutral side of line
M - Motor connection
H - Heater connection
T - Thermostat connection
L - L1 side of line
V - Water valve connection
Voltage Checks
To check voltage the following conditions must exist:
• Icemaker plugged into a power source
• Shut-off arm in down position
• Freezer cold (at least 17° F + 3° F)
With volt/ohm meter set to 250 VAC scale:
Place the black probe in the N position and the red probe in the L position. Meter should read 120 VAC.
Probe must go into the test points 1/2”.
To initiate harvest cycle, short test points T and H with a piece of 14 gauge insulated wire.
NOTE: Before initiating this test, be sure there is ice in all 8 cavities.
• If the motor RUNS – replace the bimetal thermostat. (Remember that the freezer must be cold
enough to cause thermostat to close. If the freezer is not cold enough, the thermostat will not
close so the icemaker will never cycle.)
• If the motor DOES NOT RUN – replace the modular assembly.
• Leave the jumper in for 1/2 revolution – heater should warm up.
• Remove the jumper wire-the water valve should operate during the last 1/2 revolution. Freezer
must be cold enough to close the bimetal.
To initiate call for water, short test points L to V with a piece of 14 gauge insulated wire.
1. This is a direct short test which bypasses the icemaker heating element, voltage will read 120
VAC.
2. During a regular cycle, the voltage to the valve is 108 VAC. Valve may not operate at this
voltage.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 22, 2015
A:
Natasha12 -
Sears Technician
July 22, 2015
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Q:

The shaft of the ice motor 10659966803 Kenmore Elite Side-by-side refrigerator

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
December 05, 2013
A:

I've taken apart and put back together the whole mechanism that crushs ice at least 50 times. I can't get the slotted part that fits over the shaft to seat far enough down to have the whole ice holder seat into place. What am I doing wrong?

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William -
February 07, 2015
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